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Head-to-head · Business Management

Bitrix24 CRM vs Bonsai

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Bitrix24 CRM #1 in Business Management 9.5/10 Free plan · paid from $49/mo (annual) · 15-day trial Free plan✓ 1 of 3 features Visit Bitrix24
Bonsai #8 in Business Management 6.7/10 From $9/user/mo (annual) · 7-day trial ✓ 0 of 3 features Visit Bonsai

Bitrix24 CRM leads on 2 checks, Bonsai on 0, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBitrix24 CRM · 9.5/10
  • Free planonly Bitrix24 CRM
  • Most featuresBitrix24 CRM · 1 of 3

Bitrix24 CRM scores higher on our rubric for business management: 9.5 against 6.7 out of 10; our editors rank them #1 and #8.

Bitrix24 CRM offers free plan; Bonsai doesn't publish it. Bitrix24 CRM offers mobile apps; Bonsai doesn't publish it.

Bitrix24 CRM is the better fit for organizations needing an established all-in-one CRM suite. Bonsai is the better fit for freelancers needing inexpensive billing and project control.

  • Bitrix24 CRM fits best

    Organizations needing an established all-in-one CRM suite

  • Bonsai fits best

    Freelancers needing inexpensive billing and project control

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Bitrix24 CRM 9.5/10 Visit ↗ Bonsai 6.7/10 Visit ↗
At a glance
Editor score 9.5 6.7
Ranking #1 in Business Management #8 in Business Management
Best for Organizations needing an established all-in-one CRM suite Freelancers needing inexpensive billing and project control
Pricing model Free plan + paid Paid
Starting price Not published $9/user/mo
Free plan ✓ (best) Not published
Free trial — —
Free trial length 15 days · no card needed 7 days
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Mobile, Desktop, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, iOS, Android, macOS, Chrome extension
Integrations 790+ integrations 8 integrations
Features Bitrix24 CRM 1/3 · Bonsai 0/3
Workflow automation Not published Not published
Financial tools Not published Not published
Mobile apps ✓ (best) Not published
Specs
Included users Not published Not published
Reporting Not published Not published
Deployment Not published Not published
Our review
Pros
  • Free plan includes basic CRM, tasks, calendars, chat and video calls
  • Sales automation supports pipelines, recurring deals, rules and triggers
  • Cloud, desktop, mobile and self-hosted deployment with 790 integrations
  • Recurring invoices support weekly, biweekly, monthly or yearly schedules.
  • Client portal brings invoices, documents, files and tasks together.
  • Project budgets and profitability reporting connect work with expenses.
Cons
  • Free plan has 5 GB storage and basic CRM capabilities
  • Enterprise pricing is listed monthly and varies by organization size
  • Its wide feature set may exceed the needs of a narrow CRM deployment
  • Invoices and payments start at Essentials, not Basic.
  • Elite requires a three-user minimum.
  • Annual billing is cheaper, but monthly plans cost more per user.
Our verdict

Bitrix24 CRM is a CRM-centered workspace for organizations managing leads, contacts, companies, deals and customer communications. It combines configurable pipelines with automation rules, recurring deals, email history, tasks, workflows,…

Read the review →

Freelancers, agencies and other client-based businesses can use Bonsai to manage projects and client relationships alongside time tracking, invoices, payments, expenses, proposals and contracts. Its scope is broader than billing alone:…

Read the review →
  1. Bitrix24 CRMBusiness Management 9.5Free plan · paid from $49/mo (annual) · 15-day trial
  2. BonsaiBusiness Management 6.7From $9/user/mo (annual) · 7-day trial

Strengths and trade-offs

  • Bitrix24 CRM — where it wins

    • Free plan includes basic CRM, tasks, calendars, chat and video calls
    • Sales automation supports pipelines, recurring deals, rules and triggers
    • Cloud, desktop, mobile and self-hosted deployment with 790 integrations

    Where it doesn't

    • Free plan has 5 GB storage and basic CRM capabilities
    • Enterprise pricing is listed monthly and varies by organization size
    • Its wide feature set may exceed the needs of a narrow CRM deployment

  • Bonsai — where it wins

    • Recurring invoices support weekly, biweekly, monthly or yearly schedules.
    • Client portal brings invoices, documents, files and tasks together.
    • Project budgets and profitability reporting connect work with expenses.

    Where it doesn't

    • Invoices and payments start at Essentials, not Basic.
    • Elite requires a three-user minimum.
    • Annual billing is cheaper, but monthly plans cost more per user.
  • Bitrix24 CRM9.5/10 · Free plan · paid from $49/mo (annual) · 15-day trial

    A broad CRM suite spanning pipelines, automation, collaboration, portals and self-hosting.

    Visit Bitrix24Full verdict →
  • Bonsai6.7/10 · From $9/user/mo (annual) · 7-day trial

    Bonsai brings client work, time tracking, billing and project oversight into one platform.

    Visit BonsaiFull verdict →

More comparisons

All business management comparisons → · Full ranking →

Guides on business management

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update