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Head-to-head · Review Management Software

Bazaarvoice Ratings & Reviews vs GatherUp

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Bazaarvoice Ratings & Reviews #7 in Review Management Software 8.5/10 Pricing on request ✓ 0 of 3 features Visit Bazaarvoice
GatherUp #8 in Review Management Software 8.4/10 14-day trial Free trial✓ 3 of 3 features Visit GatherUp

Bazaarvoice Ratings & Reviews leads on 0 checks, GatherUp on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreBazaarvoice Ratings & Reviews · 8.5/10
  • Free trialonly GatherUp
  • Most featuresGatherUp · 3 of 3

Bazaarvoice Ratings & Reviews scores higher on our rubric for review management software: 8.5 against 8.4 out of 10; our editors rank them #7 and #8.

Bazaarvoice Ratings & Reviews is the better fit for enterprise brands collecting product reviews. GatherUp is the better fit for businesses needing review defense features.

  • Bazaarvoice Ratings & Reviews fits best

    Enterprise brands collecting product reviews

  • GatherUp fits best

    Businesses needing review defense features

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Side by side

Feature Bazaarvoice Ratings & Reviews 8.5/10 Visit ↗ GatherUp 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #7 in Review Management Software #8 in Review Management Software
Best for Enterprise brands collecting product reviews Businesses needing review defense features
Pricing model Paid Paid
Starting price Pricing on request —
Free plan Not checked yet —
Free trial — 14 days
Deployment Cloud Cloud
Platforms Web Web
Support Phone, Docs Email, Live chat, Docs
Compliance ISO 27001, GDPR GDPR
Integrations 4 integrations 500+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Bazaarvoice Ratings & Reviews 0/3 · GatherUp 3/3
Monitoring alerts Not checked yet ✓ (best)
AI response assistance Not checked yet ✓ (best)
Review display widgets Not checked yet ✓ (best)
Specs
Review sources Not checked yet Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, TripAdvisor, Trustpilot, BBB, WebMD, Cars.com
Request channels Not checked yet Multichannel
Location limit Not checked yet 1 locations
Our review
Pros
  • Collects reviews through web, email, and text channels
  • Supports moderation, authentication, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network with API access
  • Monitors reviews across more than 100 sites
  • Combines email and SMS requests with automated reminders
  • Adds suspicious-review detection, AI replies, and reporting
Cons
  • Pricing is sales-led beyond the published annual starting price
  • The $6,500 annual starting price limits fit for smaller teams
  • API access and custom strategy are reserved for the Enterprise plan
  • No free plan; paid access starts at $60 per location monthly
  • Small Business costs $99 monthly for one location
  • SMS marketing and Web-to-Text are excluded from the free trial
Our verdict

Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, manage, display, and distribute customer feedback. It supports web, email, and text-message requests, review authentication and…

Read the review →

GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. It collects customer feedback through email and SMS, sends automated requests and reminders, monitors…

Read the review →
  1. Bazaarvoice Ratings & ReviewsReview Management Software 8.5Pricing on request
  2. GatherUpReview Management Software 8.414-day trial

Strengths and trade-offs

  • Bazaarvoice Ratings & Reviews — where it wins

    • Collects reviews through web, email, and text channels
    • Supports moderation, authentication, photos, videos, and responses
    • Syndicates reviews across the Bazaarvoice Network with API access

    Where it doesn't

    • Pricing is sales-led beyond the published annual starting price
    • The $6,500 annual starting price limits fit for smaller teams
    • API access and custom strategy are reserved for the Enterprise plan
  • GatherUp — where it wins

    • Monitors reviews across more than 100 sites
    • Combines email and SMS requests with automated reminders
    • Adds suspicious-review detection, AI replies, and reporting

    Where it doesn't

    • No free plan; paid access starts at $60 per location monthly
    • Small Business costs $99 monthly for one location
    • SMS marketing and Web-to-Text are excluded from the free trial
  • Bazaarvoice Ratings & Reviews8.5/10 · Pricing on request

    A deep enterprise review platform with sales-led pricing and a high entry cost.

    Visit BazaarvoiceFull verdict →
  • GatherUp8.4/10 · 14-day trial

    A review defense platform with broad monitoring, AI assistance, and multi-location pricing.

    Visit GatherUpFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update