Head-to-head · Review Management Software
Bazaarvoice Ratings & Reviews vs GatherUp
Bazaarvoice Ratings & Reviews leads on 0 checks, GatherUp on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreBazaarvoice Ratings & Reviews · 8.5/10
- Free trialonly GatherUp
- Most featuresGatherUp · 3 of 3
Bazaarvoice Ratings & Reviews scores higher on our rubric for review management software: 8.5 against 8.4 out of 10; our editors rank them #7 and #8.
Bazaarvoice Ratings & Reviews is the better fit for enterprise brands collecting product reviews. GatherUp is the better fit for businesses needing review defense features.
- Bazaarvoice Ratings & Reviews fits best
Enterprise brands collecting product reviews
- GatherUp fits best
Businesses needing review defense features
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Side by side
| Feature | Bazaarvoice Ratings & Reviews 8.5/10 Visit ↗ | GatherUp 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.5 | 8.4 |
| Ranking | #7 in Review Management Software | #8 in Review Management Software |
| Best for | Enterprise brands collecting product reviews | Businesses needing review defense features |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | — |
| Free plan | Not checked yet | — |
| Free trial | — | 14 days |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web |
| Support | Phone, Docs | Email, Live chat, Docs |
| Compliance | ISO 27001, GDPR | GDPR |
| Integrations | 4 integrations | 500+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Bazaarvoice Ratings & Reviews 0/3 · GatherUp 3/3 | ||
| Monitoring alerts | Not checked yet | ✓ (best) |
| AI response assistance | Not checked yet | ✓ (best) |
| Review display widgets | Not checked yet | ✓ (best) |
| Specs | ||
| Review sources | Not checked yet | Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, TripAdvisor, Trustpilot, BBB, WebMD, Cars.com |
| Request channels | Not checked yet | Multichannel |
| Location limit | Not checked yet | 1 locations |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, manage, display, and distribute customer feedback. It supports web, email, and text-message requests, review authentication and… Read the review → |
GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. It collects customer feedback through email and SMS, sends automated requests and reminders, monitors… Read the review → |
Strengths and trade-offs
Bazaarvoice Ratings & Reviews — where it wins
- Collects reviews through web, email, and text channels
- Supports moderation, authentication, photos, videos, and responses
- Syndicates reviews across the Bazaarvoice Network with API access
Where it doesn't
- Pricing is sales-led beyond the published annual starting price
- The $6,500 annual starting price limits fit for smaller teams
- API access and custom strategy are reserved for the Enterprise plan
GatherUp — where it wins
- Monitors reviews across more than 100 sites
- Combines email and SMS requests with automated reminders
- Adds suspicious-review detection, AI replies, and reporting
Where it doesn't
- No free plan; paid access starts at $60 per location monthly
- Small Business costs $99 monthly for one location
- SMS marketing and Web-to-Text are excluded from the free trial
- Bazaarvoice Ratings & Reviews8.5/10 · Pricing on request
A deep enterprise review platform with sales-led pricing and a high entry cost.
Visit BazaarvoiceFull verdict → - GatherUp8.4/10 · 14-day trial
A review defense platform with broad monitoring, AI assistance, and multi-location pricing.
Visit GatherUpFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update




