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Head-to-head · Review Management Software

ReviewTrackers vs Bazaarvoice Ratings & Reviews

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score ReviewTrackers #4 in Review Management Software 8.8/10 Pricing on request ✓ 3 of 3 features Visit ReviewTrackers

ReviewTrackers leads on 0 checks, Bazaarvoice Ratings & Reviews on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreReviewTrackers · 8.8/10
  • Most featuresReviewTrackers · 3 of 3

ReviewTrackers scores higher on our rubric for review management software: 8.8 against 8.5 out of 10; our editors rank them #4 and #7.

ReviewTrackers is the better fit for established teams needing review workflows. Bazaarvoice Ratings & Reviews is the better fit for enterprise brands collecting product reviews.

  • ReviewTrackers fits best

    Established teams needing review workflows

  • Bazaarvoice Ratings & Reviews fits best

    Enterprise brands collecting product reviews

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Side by side

Feature ReviewTrackers 8.8/10 Visit ↗ Bazaarvoice Ratings & Reviews 8.5/10 Visit ↗
At a glance
Editor score 8.8 8.5
Ranking #4 in Review Management Software #7 in Review Management Software
Best for Established teams needing review workflows Enterprise brands collecting product reviews
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Phone, Tickets, Docs Phone, Docs
Integrations 1,000+ integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ReviewTrackers 3/3 · Bazaarvoice Ratings & Reviews 0/3
Monitoring alerts ✓ (best) Not checked yet
AI response assistance ✓ (best) Not checked yet
Review display widgets ✓ (best) Not checked yet
Specs
Review sources Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and 100+ additional sources Not checked yet
Request channels Email_and_sms Not checked yet
Location limit Not checked yet Not checked yet
Our review
Pros
  • Monitors reviews and sends keyword and new-review alerts
  • Supports email and SMS requests plus AI-assisted responses
  • Connects listings, analytics, widgets, workflows, and business tools
  • Collects reviews through web, email, and text channels
  • Supports moderation, authentication, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network with API access
Cons
  • Pricing is sales-led and location-based
  • The broad feature set may exceed smaller teams' needs
  • Advanced experience analysis and competitor insights start with Essential
  • Pricing is sales-led beyond the published annual starting price
  • The $6,500 annual starting price limits fit for smaller teams
  • API access and custom strategy are reserved for the Enterprise plan
Our verdict

ReviewTrackers is online reputation management software for businesses and multi-location brands. It aggregates review data from 100+ sources, including Google, Facebook, and Tripadvisor, then brings monitoring, alerts, review requests,…

Read the review →

Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, manage, display, and distribute customer feedback. It supports web, email, and text-message requests, review authentication and…

Read the review →
  1. ReviewTrackersReview Management Software 8.8Pricing on request
  2. Bazaarvoice Ratings & ReviewsReview Management Software 8.5Pricing on request

Strengths and trade-offs

  • ReviewTrackers — where it wins

    • Monitors reviews and sends keyword and new-review alerts
    • Supports email and SMS requests plus AI-assisted responses
    • Connects listings, analytics, widgets, workflows, and business tools

    Where it doesn't

    • Pricing is sales-led and location-based
    • The broad feature set may exceed smaller teams' needs
    • Advanced experience analysis and competitor insights start with Essential
  • Bazaarvoice Ratings & Reviews — where it wins

    • Collects reviews through web, email, and text channels
    • Supports moderation, authentication, photos, videos, and responses
    • Syndicates reviews across the Bazaarvoice Network with API access

    Where it doesn't

    • Pricing is sales-led beyond the published annual starting price
    • The $6,500 annual starting price limits fit for smaller teams
    • API access and custom strategy are reserved for the Enterprise plan

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update