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Head-to-head · Customer Onboarding Software

Appcues vs Product Fruits

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Appcues #5 in Customer Onboarding Software 8.7/10 Pricing on request ✓ 1 of 6 features Visit Appcues
Product Fruits #6 in Customer Onboarding Software 8.5/10 14-day trial Free trial✓ 1 of 6 features Visit Product Fruits

Appcues leads on 0 checks, Product Fruits on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAppcues · 8.7/10
  • Free trialonly Product Fruits

Appcues scores higher on our rubric for customer onboarding software: 8.7 against 8.5 out of 10; our editors rank them #5 and #6.

Appcues is the better fit for enterprise teams needing experimentation. Product Fruits is the better fit for teams needing onboarding plus in-app help.

  • Appcues fits best

    Enterprise teams needing experimentation

  • Product Fruits fits best

    Teams needing onboarding plus in-app help

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Side by side

Feature Appcues 8.7/10 Visit ↗ Product Fruits 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #5 in Customer Onboarding Software #6 in Customer Onboarding Software
Best for Enterprise teams needing experimentation Teams needing onboarding plus in-app help
Pricing model Paid Paid
Starting price — $111/mo
Free plan — —
Free trial — 14 days
Deployment Cloud, Mobile, Browser extension Cloud, Mobile, Browser extension
Platforms Web, iOS, Android, Chrome extension Web, iOS, Chrome extension
Support Email, Docs Email, Live chat, Docs
Compliance SSO/SAML SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA
Integrations 500+ integrations 13 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Appcues 1/6 · Product Fruits 1/6
Guided tours Not checked yet Not checked yet
Onboarding checklists ✓ ✓
Customer segmentation Not checked yet Not checked yet
Completion analytics Not checked yet Not checked yet
Resource center Not checked yet Not checked yet
API access Not checked yet Not checked yet
Our review
Pros
  • Supports web, iOS, Android, APIs, and Chrome extensions
  • Combines tours, checklists, analytics, A/B testing, and AI
  • Connects with Salesforce, HubSpot, Slack, Mixpanel, and more
  • Adaptive flows, tours, checklists, hints, and tooltips
  • Knowledge bases, announcements, surveys, NPS, and feedback widgets
  • Integrations include HubSpot, Salesforce, Segment, Slack, and Zapier
Cons
  • Pricing requires a sales conversation
  • No free plan is listed
  • Its broad feature set may exceed simple onboarding needs
  • No free plan; the trial lasts 14 days
  • A/B testing is not a native module
  • Pricing is based on monthly active users
Our verdict

Appcues is a customer engagement and product adoption platform for marketing and product teams. It helps teams create in-app product tours, multi-step walkthroughs, onboarding checklists, banners, tooltips, launchpads, pins, embeds,…

Read the review →

Product Fruits is a digital adoption platform for SaaS and web applications. Product and growth teams can create adaptive onboarding flows, product tours, walkthroughs, checklists, hints, tooltips, in-app announcements, knowledge bases,…

Read the review →
  1. AppcuesCustomer Onboarding Software 8.7Pricing on request
  2. Product FruitsCustomer Onboarding Software 8.514-day trial

Strengths and trade-offs

  • Appcues — where it wins

    • Supports web, iOS, Android, APIs, and Chrome extensions
    • Combines tours, checklists, analytics, A/B testing, and AI
    • Connects with Salesforce, HubSpot, Slack, Mixpanel, and more

    Where it doesn't

    • Pricing requires a sales conversation
    • No free plan is listed
    • Its broad feature set may exceed simple onboarding needs
  • Product Fruits — where it wins

    • Adaptive flows, tours, checklists, hints, and tooltips
    • Knowledge bases, announcements, surveys, NPS, and feedback widgets
    • Integrations include HubSpot, Salesforce, Segment, Slack, and Zapier

    Where it doesn't

    • No free plan; the trial lasts 14 days
    • A/B testing is not a native module
    • Pricing is based on monthly active users

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update