Airship vs Sidedoor

Airship9.1Visit Sidedoor8.7Visit

Higher score Airship #4 in Restaurant Marketing Software 9.1/10 Paid ✓ 5 of 5 features Visit Airship

vs

Sidedoor #8 in Restaurant Marketing Software 8.7/10 Paid ✓ 5 of 5 features Visit Sidedoor

• Airship fits best

  Multi-location email and SMS marketers

• Sidedoor fits best

  Multi-venue operators needing CRM and loyalty

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Side by side

Feature	Airship 9.1/10 Visit ↗	Sidedoor 8.7/10 Visit ↗
At a glance
Editor score	9.1	8.7
Ranking	#4 in Restaurant Marketing Software	#8 in Restaurant Marketing Software
Best for	Multi-location email and SMS marketers	Multi-venue operators needing CRM and loyalty
Pricing model	Paid	Paid
Starting price	£30/site/mo	—
Free plan	—	—
Free trial	—	—
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Support	Email, Phone, Docs	Email, Docs
Integrations	80+ integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Airship 5/5 · Sidedoor 5/5
Audience segmentation	✓	✓
Automated campaigns	✓	✓
Loyalty program	✓	✓
POS integration	✓	✓
Review requests	✓	✓
Specs
Campaign channels	Email_sms	Multichannel
Guest or contact limit	Not checked yet	Not checked yet
Our review
Pros	Combines guest data from POS, bookings, Wi-Fi and loyalty systems Supports email, SMS, segmentation and automated guest journeys Includes loyalty tools, ROI reporting and footfall analytics	Cross-venue guest CRM with segmentation and loyalty tools Multichannel campaigns with triggered customer journeys Reservations, reviews, POS matching and reporting in one platform
Cons	No free plan is available Onboarding fees apply in addition to monthly packages Published location ranges include overlapping 2 to 15 and 6 to 15 plans	Marketing and automations are listed only in Pro and Max Advanced BI, forecasting and managed support require Max The integration list is focused on three named services plus an API
Our verdict	Airship is a hospitality-focused CRM and marketing platform for restaurants, pubs, bars, hotels and other venue operators. It combines guest data from bookings, EPOS, Wi-Fi, loyalty and other systems into a single customer view. Marketing… Read the review →	Sidedoor is a hospitality platform for independent restaurants and growing restaurant groups. It combines reservations, events, vouchers, pre-orders, guest CRM, loyalty, reviews, analytics and marketing across email, SMS and push. Its… Read the review →

Strengths and trade-offs

• Airship — where it wins

  • Combines guest data from POS, bookings, Wi-Fi and loyalty systems
  • Supports email, SMS, segmentation and automated guest journeys
  • Includes loyalty tools, ROI reporting and footfall analytics

  Where it doesn't

  • No free plan is available
  • Onboarding fees apply in addition to monthly packages
  • Published location ranges include overlapping 2 to 15 and 6 to 15 plans

• Sidedoor — where it wins

  • Cross-venue guest CRM with segmentation and loyalty tools
  • Multichannel campaigns with triggered customer journeys
  • Reservations, reviews, POS matching and reporting in one platform

  Where it doesn't

  • Marketing and automations are listed only in Pro and Max
  • Advanced BI, forecasting and managed support require Max
  • The integration list is focused on three named services plus an API

• Airship9.1/10 · Paid

  A multi-location restaurant CRM combining email, SMS, loyalty and guest analytics.

  Visit AirshipFull verdict →
• Sidedoor8.7/10 · Paid

  A broad restaurant growth platform for multi-venue CRM, loyalty and campaigns.

  Visit SidedoorFull verdict →