360dialog vs Interakt

360dialog9.3Visit Interakt7.3Visit

Higher score 360dialog #1 in WhatsApp Business API Providers 9.3/10 Paid ✓ 4 of 4 features Visit 360dialog

vs

Interakt #17 in WhatsApp Business API Providers 7.3/10 14-day trial Free trial✓ 0 of 4 features Visit Interakt

• 360dialog fits best

  API-first teams needing WhatsApp infrastructure

• Interakt fits best

  SMBs automating WhatsApp sales and support

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Side by side

Feature	360dialog 9.3/10 Visit ↗	Interakt 7.3/10 Visit ↗
At a glance
Editor score	9.3	7.3
Ranking	#1 in WhatsApp Business API Providers	#17 in WhatsApp Business API Providers
Best for	API-first teams needing WhatsApp infrastructure	SMBs automating WhatsApp sales and support
Pricing model	Paid	Paid
Starting price	$59/mo	$12/mo (best)
Free plan	—	—
Free trial	—	14 days
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Integrations	4 integrations	9 integrations
Features 360dialog 4/4 · Interakt 0/4
Shared inbox	✓ (best)	Not checked yet
Template management	✓ (best)	Not checked yet
Media messaging	✓ (best)	Not checked yet
Automation workflows	✓ (best)	Not checked yet
Specs
Message pricing model	Hybrid	Not checked yet
Included team users	Not checked yet	Not checked yet
Our review
Pros	Manages templates from creation through approval-status monitoring and deletion Supports text, media, and interactive messages with webhook delivery Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations	Build linear or branching chatbots and add AI-to-human handoff. Manage campaigns, chats, routing, and analytics in a shared inbox. Connect commerce tools including Shopify, WooCommerce, and Razorpay.
Cons	No free plan; entry pricing is $59 per number per month Meta WhatsApp messaging fees are charged separately and usage-based Inbox, automation, and measurement add-ons are highlighted on Premium	The $12/month Starter plan is Instagram-only. WhatsApp requires Growth at $55/month or higher. Enterprise pricing is available on request.
Our verdict	360dialog provides API access to the official WhatsApp Business Platform for businesses that want to connect their own systems to WhatsApp messaging. Its audience is API-first teams that need to send messages, receive inbound events… Read the review →	Interakt brings messaging, automation, sales CRM, and commerce tools together for businesses, SMBs, and D2C brands. Its AI agents support sales, support, bookings, and lead qualification, while no-code chatbot flows can route conversations… Read the review →

Strengths and trade-offs

• 360dialog — where it wins

  • Manages templates from creation through approval-status monitoring and deletion
  • Supports text, media, and interactive messages with webhook delivery
  • Includes a sandbox, shared inbox, and Zapier, Make, and n8n integrations

  Where it doesn't

  • No free plan; entry pricing is $59 per number per month
  • Meta WhatsApp messaging fees are charged separately and usage-based
  • Inbox, automation, and measurement add-ons are highlighted on Premium

• Interakt — where it wins

  • Build linear or branching chatbots and add AI-to-human handoff.
  • Manage campaigns, chats, routing, and analytics in a shared inbox.
  • Connect commerce tools including Shopify, WooCommerce, and Razorpay.

  Where it doesn't

  • The $12/month Starter plan is Instagram-only.
  • WhatsApp requires Growth at $55/month or higher.
  • Enterprise pricing is available on request.

• 360dialog9.3/10 · Paid

  API access with messaging tools and a shared inbox, starting at $59 per number monthly.

  Visit 360dialogFull verdict →
• Interakt7.3/10 · 14-day trial

  Affordable sales automation, but WhatsApp access starts at $55/month.

  Visit InteraktFull verdict →