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CogniRunner AI is a separately licensed Jira Cloud Marketplace app, not an Atlassian license-management utility. Its listing describes AI-assisted workflow validators, post-functions, event listeners, scheduled jobs, and integrations for Jira automation. You continue to license Jira from Atlassian, then buy and administer CogniRunner through Atlassian Marketplace. The app tier must match or exceed the tier of the Jira site it extends, and Atlassian counts named users who can log in—not concurrent sessions. Before installing, verify the live listing’s plans, price, permissions, privacy disclosures, and current release state because those details can change.
What is CogniRunner AI in the Atlassian Marketplace?
CogniRunner is a Jira Cloud app published by LeanZero SRL. The current Marketplace description presents it as a workflow-automation product rather than a tool for auditing or reducing Atlassian license costs. Its documented building blocks include:
- Workflow validators that check conditions before a Jira transition completes.
- Post-functions that perform actions after a transition.
- Event listeners that react to Jira events.
- Scheduled jobs for recurring automation.
- AI integrations intended to support workflow validation and automation.
The listing identifies the commercial model as “Paid via Atlassian.” That means the subscription is purchased and managed in the Marketplace ecosystem, while the underlying Jira subscription remains a separate Atlassian transaction. Read the live CogniRunner Marketplace listing for the current feature set, supported hosting, plan names, and price.
Do not interpret the product name as evidence that it centrally manages Jira licenses. The published description does not establish license inventory, seat reclamation, compliance reporting, or cost-reduction features. Those are different requirements from workflow automation.
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How does Atlassian Marketplace app licensing work?
Atlassian Marketplace apps extend an Atlassian product but are licensed as their own subscriptions. Atlassian’s purchasing guidance explains that customers should review each third-party app’s access, data requests, and partner information before buying. The general rules are:
- Your Jira subscription determines the host product and its user tier.
- The Marketplace app has its own subscription, terms, renewal, and plan features.
- For Cloud, app licensing is tied to the Atlassian site subscription and its licensed user tier.
- For self-managed Atlassian products, Marketplace app licenses are scoped per unique environment.
Atlassian states that an app license functions only when it “matches or exceeds the tier of the host product.” See the Atlassian Marketplace licensing guidance for the policy and current purchasing flow.
Does a Jira app license need to match my Jira user tier?
Yes. Select an app tier that is at least as large as the Jira tier on the site where the app will run. A lower app tier will not satisfy the Marketplace licensing rule, even if only a small team actively uses the automation.
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What counts as a named user?
Count every individual with permission to access the Jira product under the site’s licensing rules. Do not substitute a concurrent-session estimate, monthly active-user count, or number of workflow operators. If your Jira tier changes later, recheck the Marketplace app tier as part of the same change process.
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Is CogniRunner licensed separately from Jira?
Yes. Paying for Jira does not automatically include CogniRunner. Jira supplies the host product; CogniRunner is a third-party Marketplace subscription with its own plan, feature limits, and commercial terms. The app’s “Paid via Atlassian” label indicates where the transaction is handled, not that the app is bundled into Jira.
For a Cloud site, an administrator generally evaluates and purchases the app from Marketplace, grants the requested installation permissions, and manages the resulting subscription through Atlassian’s billing and administration surfaces. Keep the two records separate in procurement: one for the Jira product and one for the Marketplace app. This makes renewals, budget ownership, and offboarding clearer.
Which CogniRunner plans and AI models are available?
The Marketplace result used for this guide shows Standard and Advanced offerings, with the summary associating Forge LLM Haiku with Standard and Forge LLM Sonnet and Opus with Advanced. Plan names, included models, quotas, and feature boundaries are volatile; treat the table as a signpost for what to verify, not a permanent price sheet.
| Listing summary | AI model association shown | What to verify before purchase |
|---|---|---|
| Standard | Forge LLM Haiku | Current validators, post-functions, event and schedule limits, model availability, user tier, data handling, and price on the live listing. |
| Advanced | Forge LLM Sonnet and Opus | Whether those models remain included, any usage quotas or overage terms, expanded automation capabilities, supported Jira plans, and current price. |
Open the live app page immediately before committing. Cached search summaries and older screenshots are not reliable evidence of today’s offering.
How should I evaluate CogniRunner before installing it?
Use a short, documented review so the purchase decision covers licensing, technical fit, and data risk—not just the AI feature list.
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- Inventory the host site. Record whether the target is Jira Cloud, the Jira product edition, the current named-user tier, and the administrator who owns billing. CogniRunner’s listing in this context is for Jira Cloud; do not assume a self-managed edition is supported.
- Map the workflow need. Write the exact transitions, events, schedules, and validation outcomes you need. Confirm that the listing’s validators, post-functions, listeners, or scheduled jobs address that requirement. Do not buy it expecting license auditing or automatic seat savings.
- Check tier compatibility. Compare the Jira named-user tier with the app tier available in Marketplace. Choose a tier that matches or exceeds the host tier, then record the check in the change ticket.
- Read the live plan and price details. Confirm billing cadence, trial or cancellation terms, included AI models, quotas, and any plan-specific limits. The available data does not establish a current fee, so obtain the amount from Atlassian’s purchase flow rather than relying on a third-party quote.
- Review permissions and data flows. Identify what Jira projects, issues, fields, comments, attachments, user information, and external AI services the app can access. Ask your security or privacy team whether that access is acceptable for the data classifications in scope.
- Assess the partner disclosures. The listing says the partner completed Atlassian’s privacy and security questionnaire and links to a partner privacy policy. It also says the app is not in the Marketplace Bug Bounty program. These are disclosures, not a certification or an independent security audit.
- Run a controlled pilot. Install in a test project or limited site, use non-sensitive issues, and exercise failure paths such as rejected transitions, missing fields, duplicate events, and scheduled-job retries. Capture logs and administrator actions so a rollback is possible.
- Approve and purchase through Marketplace. Have the authorized Atlassian administrator complete the transaction, document the app tier and site, and assign an owner for renewals and access reviews.
- Recheck after changes. When Jira users, product tier, projects, or automation scope changes, verify that the app tier and permissions still fit. Repeat the review at renewal and whenever the listing announces a material plan or privacy change.
What is the difference between Cloud and self-managed app licensing?
The deployment model changes the unit that Atlassian uses for app licensing. CogniRunner is presented here as a Jira Cloud listing, so the self-managed column is a general Atlassian rule, not a claim that CogniRunner is available for those deployments.
| Decision point | Jira Cloud | Self-managed Atlassian product |
|---|---|---|
| App scope | Subscription attached to the Atlassian Cloud site and its licensed user tier. | License applied per unique environment. |
| Tier relationship | App tier must match or exceed the host product tier. | The same match-or-exceed principle applies, with environment licensing in addition. |
| CogniRunner evidence | CogniRunner has a Jira Cloud Marketplace listing. | Availability is not established by that listing; confirm directly before planning a deployment. |
| Administration | Marketplace and Atlassian organization administrators manage the subscription. | Environment owners manage the applicable license and deployment details. |
Atlassian’s Marketplace licensing page is the authoritative place to confirm the rule for your deployment and current product generation.
What security and privacy checks matter for an AI Jira app?
Start with the app-specific disclosures rather than assuming that an Atlassian-hosted transaction makes every third-party data practice identical to Jira’s. Atlassian advises customers to assess Marketplace partners and says it does not guarantee all Marketplace code. Review the app’s requested scopes, storage and deletion behavior, subprocessors, model-provider terms, support access, incident process, and regional or regulatory commitments that matter to your organization.
CogniRunner’s Marketplace privacy and security tab reports a completed partner questionnaire, links to the partner privacy policy, and notes that the app is not part of the Marketplace Bug Bounty program. You can inspect those disclosures at the listing’s privacy and security details. Treat the questionnaire as information supplied by the partner—not proof of certification, penetration testing, or compliance with your specific policy.
Questions for your security review
- Can the app read or write issues outside the pilot project?
- Will prompts or issue content be sent to an AI model, and what retention and deletion terms apply?
- Are attachments, comments, customer data, or secrets excluded from processing?
- Can administrators revoke access cleanly and export configuration if the subscription ends?
- Who receives security notices, and what response-time commitments are written into the terms?
How much does CogniRunner cost, and what renews?
The supplied evidence does not establish a current CogniRunner price, so do not publish or budget from an inferred number. Open the Marketplace purchase flow for the target Jira site and tier to see the applicable recurring charge, currency, tax treatment, trial terms, and renewal or cancellation controls. Record the quote date because Marketplace prices and plan boundaries can change.
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Budget the app separately from Jira. Include an owner for the Marketplace subscription, a reminder before renewal, and a check that the named-user tier has not grown beyond the app tier. If the app is removed, confirm what happens to configurations, generated data, and workflow transitions before cancelling.
What common licensing mistakes should administrators avoid?
- Confusing automation with license management: CogniRunner’s documented features automate Jira workflows; they do not establish centralized license auditing or seat reclamation.
- Using concurrent users for sizing: Atlassian counts named users with permission to log in, including users who are offline.
- Buying a cheaper, undersized app tier: The app tier must match or exceed the Jira host tier.
- Assuming “Paid via Atlassian” means bundled: It identifies the Marketplace payment channel; the app remains a separate subscription.
- Relying on stale plan screenshots: Verify current models, quotas, features, price, and release status on the live listing.
- Treating a questionnaire as an audit: Partner disclosures inform your review but do not replace organizational security, privacy, or compliance approval.
- Assuming self-managed support: The cited CogniRunner listing is for Cloud; confirm hosting availability before designing a Data Center or Server deployment.
When is CogniRunner a sensible purchase?
CogniRunner is a plausible fit when your Jira Cloud team needs AI-assisted validation or event-driven workflow automation and can accept the app’s current permissions, data handling, and recurring Marketplace cost. It is not the right answer to a requirement for a license inventory, enterprise-wide seat optimization, or an independent compliance report unless the live listing later documents those capabilities.
Make the decision only after four conditions are true: the workflow use case is mapped, the app tier matches the Jira named-user tier, security and privacy owners approve the data access, and the current Marketplace terms are recorded. If any condition is unresolved, pause the purchase and obtain clarification from Atlassian or the app partner.
Where can Atlassian Marketplace partners help?
Atlassian distinguishes Marketplace Partners, who publish or sell Marketplace apps, from Solution Partners, who provide Atlassian implementation and customization services. That distinction can help you decide whether you need an app subscription, consulting, or both. Atlassian describes these roles in its Marketplace Partner Program and partner information. No referral or commission arrangement should be assumed from those pages.
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Can CogniRunner reduce my Jira license bill automatically?
The published feature description covers workflow validators, post-functions, listeners, scheduled jobs, and AI integrations. It does not document automatic seat removal, license-cost analysis, or billing optimization, so treat any savings claim as unverified unless the current listing explicitly adds it.
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What happens if my Jira user tier grows after I install the app?
Recheck the Marketplace app tier whenever named-user access increases. Because the app tier must match or exceed the host tier, a Jira expansion can require an app-tier change before the automation remains properly licensed.
Can I use CogniRunner on a self-managed Jira installation?
The listing cited here is for Jira Cloud. Self-managed Marketplace apps use per-environment licensing, but CogniRunner’s availability for a particular self-managed edition is not established; confirm hosting support directly on the current listing.
Does an Atlassian Marketplace purchase mean Atlassian wrote the app?
No. Marketplace apps are third-party software that extend Atlassian products. CogniRunner is published by LeanZero SRL, while Atlassian provides the Marketplace purchasing and licensing framework.
What should I document for an internal audit?
Keep the Jira site and named-user tier, app tier, purchase date and renewal owner, approved permissions, privacy-policy version, pilot results, and the URL and date of the Marketplace disclosures you reviewed. Update the record when the listing or your Jira access model changes.
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