IT Knowledge Base Software: ranks 51–60
Page 2 of 2 of the full IT knowledge base software ranking. Every tool here is researched from its official pricing and product pages. See our top picks →
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Ranks 51–60 of 60 tools, best first
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Best forTeams needing project management with basic knowledge links
A capable project-management platform that suits teams needing only lightweight knowledge-base support.
3.7/10★★☆☆☆Visit Jira -
Best forOpen-source MSPs needing client documentation
A broad self-hosted MSP platform that combines documentation, tickets, billing, and client access.
- Single sign-on
3.6/10★★☆☆☆Visit ITFlow -
Best forSmall organizations seeking an open-source help center
An open-source help desk with self-hosted and cloud options, plus ticketing and a customer help center.
3.5/10★★☆☆☆Visit Helpy -
Best forTeams documenting visual workflows
A visual workflow documentation tool with capture, publishing, analytics, and AI.
3.4/10★★☆☆☆Visit Tango -
Best forMSPs combining IT documentation with RMM and PSA
A broad MSP operations suite for teams that need documentation alongside PSA and RMM.
3.3/10★★☆☆☆Visit SuperOps -
Best forTeams documenting procedures through structured workflows
A strong workflow engine for procedure-driven teams, but not a dedicated knowledge base.
3.2/10★★☆☆☆Visit Process Street -
Best forMSPs documenting assets and configuration changes
Continuous asset discovery and change tracking, with knowledge-base depth secondary.
3.1/10★★☆☆☆Visit Liongard -
Best forTeams wanting free, open-source IT service management
A broad open-source ITSM platform, though its fit for dedicated knowledge bases is limited.
3.0/10★★☆☆☆Visit iTop -
Best forTeams needing compliant email archiving
A compliance-focused email archive, not an IT knowledge-base authoring tool.
3.0/10★★☆☆☆Visit NinjaOne -
Best forTeams needing free remote-support reference access
A free remote-support tool with useful access features, but little focus on knowledge management.
2.0/10★☆☆☆☆Visit ITarian
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 51 | Jira | Yes | $7.91/user/mo | 3.7 |
| 52 | ITFlow | Yes | Free | 3.6 |
| 53 | Helpy | Free | 3.5 | |
| 54 | Tango | Yes | $22/user/mo | 3.4 |
| 55 | SuperOps | No | $79/mo | 3.3 |
| 56 | Process Street | No | 3.2 | |
| 57 | Liongard | No | 3.1 | |
| 58 | iTop | Yes | Free | 3.0 |
| 59 | NinjaOne | No | 3.0 | |
| 60 | ITarian Remote Desktop | Yes | Free | 2.0 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update