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The five VPNs TechRadar currently recommends for Netflix are NordVPN, Surfshark, Proton VPN, ExpressVPN and Private Internet Access (PIA). In TechRadar’s regional testing, Surfshark, Proton VPN and PIA worked in all five countries it checked, NordVPN failed only in Japan, and ExpressVPN failed in Australia/New Zealand and Japan. Treat those results as a dated snapshot rather than a guarantee. Netflix can detect VPN IP addresses, and providers have to keep adapting, so a service that works in your library today can stop working without notice.

Which library you want decides the pick

The table below shows TechRadar’s pass and fail results for the five regions it tested, as its guide appeared in late September 2026. It covers only those five countries, so it does not tell you how a provider performs in the rest of the world.

Provider US UK Canada Australia/New Zealand Japan
NordVPN Pass Pass Pass Pass Fail
Surfshark Pass Pass Pass Pass Pass
Proton VPN Pass Pass Pass Pass Pass
ExpressVPN Pass Pass Pass Fail Fail
Private Internet Access (PIA) Pass Pass Pass Pass Pass

If Japan is your target, the regional results leave Surfshark, Proton VPN and PIA. For Australia or New Zealand, ExpressVPN is excluded. For a US, UK or Canadian library, all five picks passed in this testing, so the choice comes down to price, privacy and setup.

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The five picks, one by one

NordVPN: overall pick

TechRadar names NordVPN its overall pick and says its tested locations loaded Netflix, with speed highlighted as a strength. Its Japan failure is the main limitation in the regional results. NordVPN’s own support article advises checking for DNS leaks or trying a different server when playback fails.

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Surfshark: budget pick

TechRadar chose Surfshark as its budget option, citing straightforward apps, server coverage in 100 countries and successful test playback in every region tested. It is the only pick in this list that passed all five regions while also being positioned on cost, which makes it the natural starting point if Japan is on your list and budget matters.

Proton VPN: privacy pick

TechRadar positions Proton VPN as the privacy-focused choice and reports Netflix access with the premium plan, backed by a wide server footprint. One UK connection needed a second attempt during testing, so expect the occasional retry. The free plan does not carry the same Netflix access as the premium plan, so check which tier you are buying before you rely on it.

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ExpressVPN: beginner-friendly pick

TechRadar calls ExpressVPN the beginner-friendly option, highlighting its easy apps and streaming capability. Its regional results are weaker than its reputation suggests: it failed in Australia/New Zealand and Japan. ExpressVPN also lists router support, which is covered in the router section below.

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Private Internet Access (PIA): budget and security-oriented pick

TechRadar positions PIA as a budget and security-oriented alternative and reports successful Netflix playback in all five regions tested. Its detailed review text reports measured speeds that were slower than leading rivals. At the time of publication, the guide reported a 30-day money-back guarantee; confirm the current refund terms on PIA’s site before you buy.

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What Netflix says about VPNs

Netflix’s Help Center states the restriction directly: “VPNs aren’t supported for watching Live events on Netflix or if you’re on an ad-supported experience.” It also explains why the proxy error appears: VPN apps or services can make your device or network look like it is connecting from somewhere other than your physical location, and that can cause this error or other issues.

  • Live events: Netflix does not support VPN use for them, so a VPN will not fix playback of a live event.
  • Ad-supported plan: Netflix does not support VPN use on its ad-supported experience, so changing servers there is not a fix.
  • Location mismatch: the error is triggered when the apparent location of your connection does not match where you actually are, which is why a server switch sometimes helps and sometimes does not.

Fixing “You seem to be using a VPN or proxy”

Netflix’s Help Center recommends the following checks for this error, in roughly this order:

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  1. Check whether the VPN is active on the device that shows the error. Turn it off to see whether playback recovers.
  2. Run Fast.com on a device connected to the same network as the affected device, as Netflix suggests.
  3. Compare the Client country shown in the error with your actual location. A mismatch points to the VPN’s apparent location.
  4. If the problem persists, turn off the VPN, reset the network settings on the device and contact your internet service provider.

These steps come from Netflix’s own guidance. Provider fixes below are supplementary and are not guaranteed to restore access.

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Provider-specific fixes

NordVPN

  • Run NordVPN’s DNS leak test. A leak can cause Netflix to detect the VPN.
  • If the VPN connection is not confirmed, restart or reconnect the app.
  • Try another server in the same country.
  • Avoid switching Netflix regions repeatedly on one profile, because NordVPN warns that this can lock the region visible on that profile.

Surfshark

  • Surfshark’s support article, updated April 22, 2026, says a proxy error can mean Netflix suspects VPN or proxy use, or that DNS is leaking.
  • Try other servers first.
  • Clear the browser cache or reinstall the app.
  • If the error appears only on one Netflix profile, test with a different profile.

ExpressVPN

  • US users are told to try the server locations listed on ExpressVPN’s page in order. The list is specific to that page and may change, and the page was last updated July 21, 2026.
  • If playback still fails, force-close and reopen the app, or sign out and sign back in.
  • If those steps fail, try playback in a browser, then contact ExpressVPN support. Device-specific steps are available on its site.

Choosing among the five

  • Japan is your target: choose Surfshark, Proton VPN or PIA, since NordVPN and ExpressVPN did not pass there in testing.
  • Australia or New Zealand is your target: avoid ExpressVPN; the other four passed in testing.
  • Lowest cost: Surfshark.
  • Privacy is the priority: Proton VPN, on the premium plan.
  • Simplest setup, with the caveat about its regional results: ExpressVPN.
  • Speed is the priority: NordVPN was highlighted for speed, while PIA’s measured speeds were reported slower than leading rivals.
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Before you subscribe

  • Plan tiers, prices and refund windows change. The comparison does not treat them as stable, so check each provider’s current pricing page.
  • Confirm which plan includes Netflix access before you pay. The Proton VPN free plan does not match premium-plan access.
  • Read the refund terms yourself. PIA’s 30-day guarantee was reported at the time of publication only.

Do you need a VPN router?

A VPN router can send traffic from a television or other device without a VPN app through an encrypted connection, which is why ExpressVPN lists router support. A router does not guarantee Netflix access and does not lift Netflix’s restrictions on live events or the ad-supported plan. If you set one up, the troubleshooting steps above still apply.

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