Puget Systems’ 2025 figures show a near tie between AMD Ryzen 9000 and Intel Core Ultra 200 consumer processors: 2.52% and 2.49% failure rates, respectively. The more surprising result is at the individual-model level: the Intel Core Ultra 7 265K had a reported 0.77% failure rate. These are results from one workstation builder’s own systems, not a ranking of all PC hardware on the market.
What Puget’s 2025 reliability results mean
Puget Systems published its report on January 30, 2026, and updated it on February 2, 2026. It covers components the company actively used in builds during calendar 2025, primarily desktop and rackmount workstations. SSD and memory data also include some laptop and server systems. The report does not provide enough breakdown for laptop CPUs, motherboards, GPUs, or Wi-Fi modules to assess those categories separately.
Puget says it considers qualification and internal burn-in results, customer field reports, and RMA records. Its component selection filters out or limits products that do not meet its standards, which can make its rates lower than industry norms. At the same time, its strict failure criteria can yield higher rates than a manufacturer or typical consumer might record, particularly for complex motherboards. Puget also changed the date range it used because of limitations in how purchase, sale, and reported failure dates appear in its records, so the report is not directly comparable with earlier years.
Puget’s own qualification is central to interpreting every figure: “the information presented here is based on our experience at Puget Systems and does not cover the entire computer hardware industry.” See Puget Systems’ Most Reliable Hardware of 2025 report.
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CPUs: nearly even family rates, a lower-rate standout model
For consumer processor families, Puget reported a 2.52% failure rate for AMD Ryzen 9000 and 2.49% for Intel Core Ultra 200 in its 2025 data. Puget judged that difference too small to claim a statistically significant advantage for either family. The headline, then, is a near tie—not an AMD or Intel sweep.
Individual models did not all match their family rates. The Intel Core Ultra 7 265K was the standout consumer processor in the report, with a 0.77% failure rate. Ryzen X3D processors had a 1.51% group rate; Puget says the vast majority of those failures were caught before systems shipped to customers, so that number should not be read as a customer field-failure rate.
Puget recorded no failures in 2025 among the Xeon W-2500 and W-3500 processors it sold. That observation has a smaller-sales-volume caveat compared with AMD Threadripper, and zero recorded failures in one builder’s data does not establish zero risk.
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GPUs: low reported rates, but limited like-for-like comparisons
Among consumer NVIDIA GeForce cards, Puget reported a 0.25% failure rate for Founders Edition cards, 0.40% for ASUS, and 0.45% for PNY. ASUS represented a relatively small share of Puget’s video-card sales, so the comparison is not a broad market ranking. Puget also said its ASUS ProArt and TUF GeForce lines remained low-failure, but 2025 sales were too limited for separate model-family consideration in the report.
Professional GPU results differ by generation and product. Puget reported one failure among RTX PRO Blackwell cards other than the RTX PRO 6000 Blackwell Workstation Edition, and four failures across RTX Ada Generation cards. Because Puget sold more than four times as many Ada cards, it described Ada as having the slightly better track record. The high-wattage RTX PRO 6000 Blackwell Workstation Edition was an exception to the otherwise low-failure pattern for Blackwell cards.
Motherboards: the highest failure rates, mostly caught before shipment
Motherboards had the highest failure rates among the core components Puget carries. The company gave a recent average range of 5–6%; more than three-quarters of its recorded motherboard failures were caught in the factory, limiting the number that reached customers. That distinction matters: a failure rate that includes factory-detected faults does not describe only failures experienced after a system is delivered.
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Two specific board results in the report had small samples or limited detail:
- Gigabyte B860M AORUS ELITE WIFI6E ICE: Puget sold 100 units in 2025 and had no failures reported so far. The model only just met the report’s quantity threshold.
- ASUS TUF B850M-PLUS WIFI: Puget reported one failure among units sold in 2025.
Memory: Kingston leads Puget’s comparison, with a named desktop SKU
Puget reported a 0.19% failure rate for Kingston memory and 0.27% for Micron in 2025. More than 95% of the DRAM modules Puget used that year came from those two manufacturers, so the comparison reflects a concentrated supplier mix rather than the full memory market.
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1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsKingston’s rates varied by form factor: desktop UDIMMs were at 0.15%, SODIMMs at 0.55%, and RDIMMs at 0.20%. The most reliable desktop UDIMM SKU Puget carried was Kingston ValueRAM DDR5-5600 32GB, model KVR56U46BD8-32, at 0.09%. That is a result for this builder’s systems and use conditions, not a guarantee for every motherboard or memory configuration; check the system or motherboard compatibility list before buying.
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- Silicone Cables: 40 cables, with silicone outer sheath, 20cm (7.9 inches) long
- Connector Type: 80 pieces black DuPont connector, 2.54mm pitch 1Pin-1Pin shell connector with copper gold-plated pins, excellent conductivity and oxidation resistance
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Storage: distinguish a zero-failure year from lifetime performance
Kingston KC3000 SSDs had a 0.22% reported failure rate in Puget’s 2025 data. Puget recorded no failures during 2025 for the Samsung 870 QVO 8TB SATA SSD, but its rate across the entire time Puget had carried that model was 0.19%. For comparison, all SSDs Puget sold had a combined average failure rate of 0.74%. The Samsung figure is therefore zero reported failures in one calendar year, not a claim that the model has never failed.
Power supplies: field rates and a growing sample
Puget reported a 0.47% average failure rate for the Super Flower LEADEX line and a 0.24% field failure rate. The two figures describe different scopes: the field rate is specifically failures reported after systems entered use, while the average rate is broader.
For Corsair SFX power supplies, Puget reported no failures among more than 200 units sold and shipped after switching to Corsair in early 2025 because of supply issues. Puget cautioned that the result could change as those units age and the sample grows; it is an early observation, not evidence of a settled long-term rate.
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Are the results surprising?
The broad CPU comparison is not dramatic: Ryzen 9000 and Core Ultra 200 were effectively tied in Puget’s data. The more notable takeaways are that one Core Ultra 7 265K model posted a lower rate than its family-level result, motherboard failures were much more common than failures in other core components Puget carries, and many motherboard faults were intercepted before shipment. The Samsung SSD’s zero-failure year and the Corsair SFX result are also easy to overstate unless their time periods and sample limits stay attached.
These results can help identify products worth checking when choosing workstation components, but they cannot predict the reliability of a particular retail unit or establish which brand is most reliable across all builders and users. The report reflects Puget’s product mix, qualification process, build types, and failure definitions.
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