Zaplee
Zaplee: A low-cost virtual switchboard for simple departmental routing and call forwarding. Ranked #151 of 166 in Business Phone Systems by our editors (3.0/10); pricing: Paid; best for very small teams needing simple call routing.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forVery small teams needing simple call routing
- Free planNo
- Paid from$5/user/mo
- Business numbersMultiple
- Facts checked22 Sep 2026
Where it wins
- Routes calls by departments, extensions, and employee availability
- Forwards calls to VoIP, SIP, landline, and mobile phones
- Includes numbers in more than 40 countries and toll-free options
Where it doesn't
- Web-only access with no desktop or mobile apps
- No verified transcription feature
- Plan pricing and included features vary by tier
Our verdict on Zaplee
Zaplee is a hosted business phone system that acts as a virtual company switchboard. It is designed for small businesses that need one company number, departmental routing, employee extensions, voicemail, and call forwarding without a traditional phone system. Calls can be directed by department, extension, or employee availability, while automatic call distribution helps send incoming calls to the appropriate destination. The service also supports local numbers in more than 40 countries, toll-free numbers, custom greetings, hold music, call recording, reporting, and voicemail-to-email notifications.
Pricing is monthly and starts at $10 for the 1 Man Show plan, which includes one free local company number, one voicemail box, and unlimited departments. Start-Up costs $30 per month and adds a voicemail box and unique extension for each user. Traction costs $50 per month and lists the same included highlights as Start-Up. Growth is listed at $5 per user per month and includes one free local company number, a voicemail box and unique extension for each user, and unlimited departments. The published plans show a clear progression from a single-user setup to per-user pricing for larger teams.
Zaplee’s strongest fit is a small team that wants browser-based administration with practical routing and forwarding options. Its listed integrations cover VoIP, SIP, landline phones, and mobile phones, giving businesses several call destinations. Text-to-speech greeting generation, business-hours greetings, call recording, and call reporting add useful administrative controls. The trade-off is platform coverage: Zaplee is listed for the web, with no desktop or mobile apps, and no verified transcription feature. Teams needing native apps or broader confirmed integrations should consider an alternative; teams prioritizing straightforward virtual PBX functions may find Zaplee a focused choice.
Your product? Our editors can test Zaplee in depth and publish a review, labelled as paid · from $149/mo →
Zaplee pricing
All 4 Zaplee plans and prices →
Zaplee fact sheet
| Free plan | No |
|---|---|
| Paid from | $5/user/mo |
| Included users | 1 users |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Advanced |
| Voicemail transcription | Not verified |
| Desktop and mobile apps | No |
| Money-back guarantee | 14 days |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Support | Email, Live chat · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 4 integrations: VoIP, SIP, landline phones, mobile phones |
| Pricing | Paid (source) |
| Website | zaplee.com |
| Facts checked | 22 Sep 2026 |
Zaplee integrations
Zaplee lists 4 integrations on its own site.
- VoIP
- SIP
- landline phones
- mobile phones
Alternatives to Zaplee
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
- Dialpad ConnectA unified business phone system with AI transcription, summaries, routing, and meetings.8.7
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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