WorkLink
WorkLink: Combines remote expert guidance with AR work instructions, training, and analytics. Ranked #8 of 15 in Remote Visual Support Software by our editors (7.5/10); pricing: Pricing on request; best for industrial teams pairing remote help with AR training.
At a glance
- Editor score7.5 / 10
- PricingPricing on request
- Best forIndustrial teams pairing remote help with AR training
- AR guidanceYes
- Facts checked24 Sep 2026
Where it wins
- Create browser-based AR content from CAD files without coding.
- Guide workers with shared-view sessions and real-world annotations.
- Add quizzes, recordings, analytics, audit logs, and enterprise integrations.
Where it doesn't
- Pricing requires a sales conversation.
- Its broad operational scope may exceed teams seeking remote support alone.
- Content creation and enterprise integrations may require planning across existing systems.
Our verdict on WorkLink
WorkLink brings augmented-reality instructions, training, and remote expert assistance into one platform for industrial organizations. Manufacturing, maintenance, and field-service teams can create AR experiences from CAD files in a browser, then deliver them through mobile, desktop, or headset use. During support sessions, experts can guide workers through a shared view and add annotations to real-world objects. The combination is intended for organizations that need both frontline guidance and repeatable training, rather than a standalone video-call tool.
Its authoring and training capabilities extend beyond live help. Step-by-step AR and 3D instructions can be anchored to physical objects, while quizzes support real-time workforce assessment. Teams can record sessions for later reference, and analytics dashboards track usage and productivity data. Content and user administration, group management, and audit logs provide controls for managing these activities. WorkLink also offers APIs, webhooks, and deep links, with integrations spanning PLM, MES, MRO, ERP, IoT platforms, and LMS systems. That breadth suits operations that want guidance connected to existing enterprise workflows, though it may be more than a team needs if its only goal is occasional remote assistance.
WorkLink is offered with cloud and self-hosted deployment options, alongside web, Windows, iOS, and Android platforms. The published product information identifies SOC 2 and GDPR, and support channels include email, tickets, and documentation. According to the vendor's pricing approach, prospective customers need to contact sales rather than select a publicly priced plan. That makes it harder to assess cost before discussing scope. Industrial mid-market and enterprise teams combining remote troubleshooting with structured AR training are the clearest fit; smaller teams seeking a simple support app or buyers who need transparent plan pricing should compare narrower alternatives.
Your product? Our editors can test WorkLink in depth and publish a review, labelled as paid · from $149/mo →
WorkLink pricing
WorkLink fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| AR guidance | Yes |
| Smart-glasses support | Yes |
| Session recording | Yes |
| Session participants | Not verified |
| Mobile apps | Both |
| Offline mode | Not verified |
| Deployment | Cloud, Self-hosted, Mobile, Desktop |
| Platforms | Web, Windows, iOS, Android |
| Compliance & security | SOC 2, GDPR |
| Support | Email, Tickets, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: PLM, MES, MRO, ERP, IoT platforms, LMS |
| Pricing | Pricing on request |
| Website | getworklink.com |
| Facts checked | 24 Sep 2026 |
WorkLink integrations
WorkLink lists 6 integrations on its own site.
- PLM
- MES
- MRO
- ERP
- IoT platforms
- LMS
Alternatives to WorkLink
- SightCall Remote Visual SupportBroad visual support coverage for enterprise workflows, with sales-led pricing.8.9
- XMReality Remote GuidanceGuided video calls pair live visual tools with recordings, AI summaries, and integrations.8.8
- TeamViewer FrontlineEnterprise AR guidance, remote assistance, and workflow management for industrial teams.8.5
See all WorkLink alternatives →
WorkLink vs the competition
- WorkLink vs SightCall Remote Visual Support
- WorkLink vs XMReality Remote Guidance
- WorkLink vs TeamViewer Frontline
- WorkLink vs Librestream Onsight
- WorkLink vs Help Lightning Remote Assistance
- WorkLink vs TechSee VIA Platform
Compare WorkLink with any tool side by side →
Used WorkLink? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used WorkLink for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
WorkLink is listed in our Remote Visual Support Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/worklink/"><img src="https://www.itechguides.com/best/badge/worklink.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update