Waitlist Me
Waitlist Me: A mature restaurant waitlist system with plans for notifications, floorplans, and multi-location operations. Ranked #8 of 24 in Restaurant Waitlist Software by our editors (7.5/10); pricing: Free plan; best for growing restaurants needing mature waitlist operations.
At a glance
- Editor score7.5 / 10
- PricingFree plan
- Best forGrowing restaurants needing mature waitlist operations
- Free planYes
- Paid from$335.88/yr
- Guest notificationsYes
- Founded2012 · Charleston, South Carolina, United States
- Facts checked20 Sep 2026
Where it wins
- Free plan plus paid tiers starting at $27.99 per month billed annually
- Supports waitlists, reservations, kiosks, web widgets, and guest notifications
- Web, iOS, Android, API, Square, and Clover coverage
Where it doesn't
- Advanced floorplans and enterprise API access require the Platinum plan
- Two-way texting, reports, and predictive estimates require the Pro plan
- Pricing and notification allowances vary by region
Our verdict on Waitlist Me
Waitlist Me is cloud-based waitlist and scheduling software for restaurants and other businesses managing waiting customers. It supports party and waitlist management, reservations and appointments, wait estimates, SMS and automated phone notifications, public waitlist views, online self-service joining, and self-check-in kiosk mode. Staff can work across web browsers, iOS, and Android, while the API supports broader integration needs. Multi-device synchronization and multi-location administration make it relevant to growing restaurant groups as well as individual venues.
The published plans show a free option and three paid tiers. Premium includes an intuitive waitlist view, reservations calendar, customizable notifications, a self-service web widget, kiosk mode, and a public waitlist page. According to the vendor's US and Canada pricing page, Premium costs $34.99 per month or $335.88 per year; the listed annual starting price is $27.99 per month when billed annually. Pro costs $59.99 monthly or $575.88 annually and adds table and resource management, section and layout groupings, business hours, blackout days, two-way texting, reports, analytics, and predictive wait estimates. Platinum costs $99.99 monthly or $959.88 annually and adds smart floorplans, spatial section management, multi-room floorplans, server management, custom HTML, and an enterprise API.
Its strongest fit is a restaurant that needs more than a basic digital queue, particularly one coordinating reservations, table layouts, guest messaging, and multiple locations. Square and Clover integrations provide a focused ecosystem connection, while web, mobile, and API access support different operating setups. The main tradeoff is feature separation: advanced floorplan and API capabilities sit in Platinum, while reporting and predictive estimates begin in Pro. Smaller restaurants seeking only simple waitlist tracking may find the higher tiers unnecessary; growing operations that need structured floorplans, notifications, and administration have a clearer reason to choose it.
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Waitlist Me pricing
All 3 Waitlist Me plans and prices →
Waitlist Me fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $335.88/yr |
| Guest notifications | Yes |
| Online check-in | Yes |
| SMS notifications | Yes |
| Wait estimate format | Not verified |
| Guest check-in methods | Multi-channel |
| Guest limit | Not verified |
| Location limit | 1 locations |
| Deployment | Cloud, Mobile, Browser extension |
| Platforms | Web, iOS, Android |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: Square, Clover |
| Pricing | Free plan (source) |
| Website | waitlist.me |
| Facts checked | 20 Sep 2026 |
Waitlist Me integrations
Waitlist Me lists 2 integrations on its own site.
- Square
- Clover
Alternatives to Waitlist Me
- WaitwhileA flexible waitlist platform for restaurants managing multiple locations and channels.8.9
- TablesReadyA flexible waitlist system for restaurants that need bookings, texting, and analytics.8.6
- SpotOn ReserveA capable waitlist and floor-management option for restaurants on SpotOn POS.8.2
See all Waitlist Me alternatives →
Waitlist Me vs the competition
- Waitlist Me vs Waitwhile
- Waitlist Me vs TablesReady
- Waitlist Me vs SpotOn Reserve
- Waitlist Me vs bavoli
- Waitlist Me vs Carbonara App
- Waitlist Me vs TableMASH
Compare Waitlist Me with any tool side by side →
Also Ranked In
Waitlist Me is ranked in 2 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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