Vitria VIA AIOps
Vitria VIA AIOps: A full-stack AIOps platform for diagnosing and automating complex service operations. Ranked #9 of 19 in AIOps Platforms by our editors (8.4/10); pricing: Pricing on request; best for closed-loop cross-domain operations.
At a glance
- Editor score8.4 / 10
- PricingPricing on request
- Best forClosed-loop cross-domain operations
- Automated remediationYes
- Facts checked20 Sep 2026
Where it wins
- Ingests metrics, events, logs, and traces across operational domains
- Automates correlation, root-cause analysis, impact analysis, and validation
- Supports multi-step remediation workflows with service-management integration
Where it doesn't
- Verified integrations center on Cisco and service-management systems
- Pricing requires contact with sales, Cisco, or approved partners
- Designed for large-scale environments rather than narrow operational use cases
Our verdict on Vitria VIA AIOps
Vitria VIA AIOps is an enterprise AIOps platform for telecommunications, network operations, and other large-scale service environments. It brings together metrics, events, logs, and traces, then correlates signals across infrastructure, applications, networks, and services. Machine-learned topology and dependency discovery provides operational context, while incident grouping, noise reduction, root-cause analysis, impact analysis, and likely-fix recommendations support investigation. The platform is aimed at teams that need cross-domain service assurance and closed-loop operational automation rather than a narrowly focused monitoring tool.
Its standout capability is the path from diagnosis to validation. VIA AIOps supports multi-step workflows that diagnose an incident, help decide on a response, remediate through automation, and validate the outcome. That approach extends beyond alert handling into incident and service-management automation. Cloud-native and traditional operational environments are supported, and GUI-driven streaming data onboarding can help teams bring operational data into the platform. The full-stack telemetry coverage and hybrid deployment model suit organizations managing interdependent services, networks, and applications.
Commercially, VIA AIOps uses a contact-sales model. Pricing is available through Cisco's global price list or approved partners, so buyers should plan for a sales-led evaluation rather than a self-serve subscription decision. The listed integrations include Cisco Crosswork, Cisco Network Service Orchestrator, and service-management and trouble-ticketing systems. That ecosystem fit makes the product a stronger candidate for Cisco-centered or service-provider operations. Organizations seeking broad, pre-documented integrations or a smaller, simpler monitoring scope should consider alternatives; teams that need cross-domain analysis and automated, validated response workflows are the intended audience.
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Vitria VIA AIOps pricing
Vitria VIA AIOps fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Root-cause analysis | Yes |
| Automated remediation | Yes |
| Telemetry coverage | Full-stack |
| Deployment model | Hybrid |
| Data retention | Not verified |
| Workflow automation | Yes |
| Deployment | Cloud, Self-hosted |
| Support | Email, Phone, Tickets |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Cisco Crosswork, Cisco Network Service Orchestrator (NSO), Service-management and trouble-ticketing systems See all → |
| Pricing | Pricing on request |
| Website | vitria.com |
| Facts checked | 20 Sep 2026 |
Vitria VIA AIOps integrations
Vitria VIA AIOps lists 3 integrations on its own site.
- Cisco Crosswork
- Cisco Network Service Orchestrator (NSO)
- Service-management and trouble-ticketing systems
See all Vitria VIA AIOps integrations →
Alternatives to Vitria VIA AIOps
- Digitate ignio AIOpsBroad enterprise AIOps with usage-based modules for correlation, remediation, optimization, and compliance.9.3
- ScienceLogic AI PlatformA broad AIOps platform for monitoring, analysis, service mapping, and automation.9.1
- Splunk IT Service IntelligenceA mature AIOps solution for correlating events, enriching alerts, and monitoring complex services.9.0
See all Vitria VIA AIOps alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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