Vepaar review
A focused mobile CRM for businesses that manage customer conversations in WhatsApp.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Vepaar is a CRM and online business platform designed for businesses that manage customer conversations through WhatsApp. Its feature set includes customer profiles, sales funnels, contact and message tags, ticket management, saved messages and media, quick replies, and bulk contact or customer-data import and export. Microbusinesses that need to organize WhatsApp conversations from mobile devices are the clearest fit. It also supports web, Windows, macOS, Linux, iOS, Android, and Chrome extension access.
Vepaar uses a freemium pricing model. The Free plan is listed at $0 as a flat price and is also described as a forever free plan and a trial. The Premium plan is shown at $13 per user per month when billed annually, while a yearly Premium amount of $160 is also listed. Taxes are excluded. For businesses starting with a small WhatsApp contact base, the free option provides a low-commitment way to organize customer information before moving to paid access. The published integrations include Zapier, Salesforce, HubSpot, and Google Calendar, giving teams several ways to connect CRM records and business workflows.
The product’s main strength is its close fit with WhatsApp-led selling and support. Chat synchronization and export, saved replies, media storage, quick replies, tags, and tickets address the practical work of managing customer conversations. Vepaar also includes online-store capabilities, WhatsApp polls, and business pages, which may suit small businesses that want adjacent tools in one product. Its described workflows center on WhatsApp rather than email synchronization, automation, or AI features. Businesses seeking a broader CRM system built around those functions, or teams that do not rely on WhatsApp, should consider another CRM. Vepaar is the better choice for small teams that want mobile access and WhatsApp organization first.
Vepaar pros and cons
- Where it wins
- WhatsApp chat synchronization, exports, saved media, and quick replies
- Customer profiles, funnels, tags, tickets, and contact imports
- Web, desktop, mobile, Chrome extension, and four CRM integrations
- Where it doesn't
- Built around WhatsApp workflows rather than broader CRM functions
- Premium pricing is listed separately for monthly and yearly billing
- Online-store and business-page features may exceed a CRM-only need
Vepaar fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update