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UVoice Cloud

Paid#27 of 166 in Business Phone Systems

UVoice Cloud: A broad cloud phone system for businesses adding AI and contact-center workflows. Ranked #27 of 166 in Business Phone Systems by our editors (6.4/10); pricing: Pricing on request; best for businesses needing AI and contact-center capabilities.

6.4/10Editor score

Visit UVoice Cloud

UVoice Cloud6.4 Visit UVoice Cloud

At a glance

Editor score
6.4 / 10
Pricing
Pricing on request
Best for
Businesses needing AI and contact-center capabilities
Free plan
No
Business numbers
Multiple
Founded
1990 · 504 Main Street, Farmington, CT 06032, United States
Facts checked
22 Sep 2026

Where it wins
- Combines voice, routing, queues, transcription, recording, and SMS
- Adds AI receptionist, voicemail summaries, and live transcription
- Supports Teams direct routing and skills-based contact-center queues
Where it doesn't
- Pricing requires contacting sales
- No free plan is offered
- Support is not available 24/7

Our verdict on UVoice Cloud

UVoice Cloud is a cloud-based business phone system for growing small, mid-market, and enterprise businesses. It combines HD voice calling with IVR and auto-attendant handling, call queues, time-of-day routing, voicemail-to-email, call recording, business SMS and MMS, and multiple business numbers. The platform is available through web, macOS, Windows, iOS, and Android, with cloud, desktop, and mobile deployment options. It is a fit for organizations that need more than basic calling, especially those adding AI and contact-center capabilities.

Its feature depth is the main differentiator. AI tools include an AI receptionist, voicemail summaries, and live transcription. Contact-center capabilities include skills-based routing and omnichannel queues, while live dashboards and scheduled reports support operational oversight. Microsoft Teams direct routing extends the phone system into an existing collaboration environment, and calendar integration is also available. UVoice provides ConnectUC desktop and mobile applications, supports configured business phone hardware, and offers installation, training, and ongoing support.

According to the published product details, UVoice Cloud uses a quote-based pricing model rather than publicly listed plan amounts, so buyers should expect a contact-sales process. There is no free plan. Support channels include email, phone, tickets, and documentation, but support is not available 24/7. The product page states SOC 2 and HIPAA compliance. UVoice Cloud should suit businesses seeking voice, AI, messaging, Teams calling, and contact-center functions in one system. Organizations wanting transparent plan pricing, a free tier, or round-the-clock support should consider other options.

Your product? Our editors can test UVoice Cloud in depth and publish a review, labelled as paid · from $149/mo →

UVoice Cloud pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 22 Sep 2026.

See plans on uvoice.com

UVoice Cloud fact sheet

Free plan	No
Paid from	Not verified
Included users	Not verified
Business numbers	Multiple
Auto attendant	Yes
Call routing	Advanced
Voicemail transcription	Yes
Desktop and mobile apps	Yes
Deployment	Cloud, Desktop, Mobile
Platforms	Web, macOS, Windows, iOS, Android
Compliance & security	SOC 2, HIPAA
Support	Email, Phone, Tickets, Docs
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Integrations	2 integrations: Microsoft Teams, calendar
Pricing	Pricing on request
Website	uvoice.com
Facts checked	22 Sep 2026

UVoice Cloud integrations

UVoice Cloud lists 2 integrations on its own site.

Microsoft Teams
calendar

Alternatives to UVoice Cloud

See all UVoice Cloud alternatives →

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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used UVoice Cloud for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

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Featured on iTechGuides

UVoice Cloud is listed in our Business Phone Systems directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update