Best User Interviews Alternatives in 2026
The top User Interviews alternatives are Maze, UserTesting and Lyssna: 15 usability testing software our editors would look at instead of User Interviews, in our ranking order.
User Interviews: A strong fit for teams that buy targeted participant recruitment per session. Where it falls short: no free plan for teams evaluating the platform.
Switching from User Interviews? For most usability testing software buyers the best User Interviews alternative is Maze, built for teams wanting broad usability research on a free plan. On a budget, UXArmy starts at $25/mo. Great Question offers the most participant limit (100 participants).
Why People Look for a User Interviews Alternative
- No free plan for teams evaluating the platform
- Essential requires annual billing and 60 or 150 sessions
- Custom plans and Research Hub options suit larger programs
- No free plan — 6 of the alternatives below have it
Quick Picks by What You Need
- Best overallMaze9.4
Teams wanting broad usability research on a free plan
Visit Maze - Lowest priceUXArmy8.8
Paid plans from $25/mo
Visit UXArmy - Best free optionMaze9.4
Has a free plan (User Interviews has none)
Visit Maze - Most participant limitGreat Question8.5
100 participants
Visit Great Question
All 15 User Interviews Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forTeams wanting broad usability research on a free plan
- Better than User Interviews:
- Free plan
- Editor score 9.4 vs 7.7
A broad research toolkit with meaningful free access and an enterprise path.
- Mobile app support
- Moderated sessions
- Participant recruitment
9.4/10★★★★★Visit Maze -
Best forMature organizations running participant-based testing
- Better than User Interviews:
- Editor score 9.2 vs 7.7
A mature research platform combining recruited participants, moderated sessions, and AI-assisted analysis.
- Mobile app support
- Moderated sessions
- Participant recruitment
9.2/10★★★★★Visit UserTesting -
Best forWeb-focused teams needing a broad free toolkit
- Better than User Interviews:
- Free plan
- Editor score 9.1 vs 7.7
A broad web-based research toolkit with a useful free plan and limited mobile coverage.
- Mobile app support
- Moderated sessions
- Participant recruitment
9.1/10★★★★★Visit Lyssna -
Best forEnterprise teams needing flexible recruitment options
- Better than User Interviews:
- Editor score 9.0 vs 7.7
A broad usability research platform for moderated, unmoderated, and mixed recruitment studies.
- Mobile app support
- Moderated sessions
- Participant recruitment
9.0/10★★★★☆Visit UserZoom -
Best forResearch teams needing comprehensive mixed-method testing
- Better than User Interviews:
- Free plan
- Editor score 8.9 vs 7.7
A broad research workspace with a free entry plan and a $120-per-seat Pro tier.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.9/10★★★★☆Visit Hubble -
Best forBudget-conscious teams needing broad core coverage
- Better than User Interviews:
- Free plan
- Editor score 8.8 vs 7.7
Broad usability coverage with a free plan, mobile support, and participant recruitment options.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.8/10★★★★☆Visit UXArmy -
Best forTeams wanting broad testing on a free plan
- Better than User Interviews:
- Free plan
- Editor score 8.7 vs 7.7
A broad usability research toolkit with moderated and unmoderated studies on a free plan.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.7/10★★★★☆Visit UXtweak -
Best forTeams needing advanced metrics and a large panel
- Better than User Interviews:
- Editor score 8.6 vs 7.7
A broad research platform for teams that need advanced metrics and participant recruitment.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.6/10★★★★☆Visit Userlytics -
Best forResearch teams needing repository and synthesis workflows
- Better than User Interviews:
- Editor score 8.5 vs 7.7
A broad UX research workspace with recruitment, testing, and AI-powered synthesis.
- Moderated sessions
- Participant recruitment
- Unmoderated sessions
8.5/10★★★★☆Visit Great Question -
Best forTeams prioritizing rich live-session capture
- Better than User Interviews:
- Editor score 8.4 vs 7.7
A strong fit for rich live-session capture across web, prototypes, and mobile apps.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.4/10★★★★☆Visit Lookback -
Best forPrototype-focused teams wanting a free starting point
- Better than User Interviews:
- Free plan
- Editor score 8.3 vs 7.7
A broad web-based testing toolkit with a useful free plan and limited platform coverage.
- Moderated sessions
- Participant recruitment
- Unmoderated sessions
8.3/10★★★★☆Visit Useberry -
Best forLarge teams needing a deep research toolkit
- Better than User Interviews:
- Editor score 8.2 vs 7.7
A broad research toolkit for large teams with budget for paid annual plans.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.2/10★★★★☆Visit PlaybookUX -
Best forTeams wanting AI-heavy moderated and mobile research
- Better than User Interviews:
- Editor score 8.1 vs 7.7
A broad research platform for teams combining participant recruitment with AI-led studies.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.1/10★★★★☆Visit Askable -
Best forTeams needing benchmarking and A/B usability testing
- Better than User Interviews:
- Editor score 8.0 vs 7.7
A broad usability testing suite for teams that need benchmarking and A/B studies.
- Mobile app support
- Moderated sessions
- Participant recruitment
8.0/10★★★★☆Visit Loop11 -
Best forTeams preferring pay-per-session research
- Better than User Interviews:
- Editor score 7.9 vs 7.7
A flexible pay-per-session toolkit for moderated, unmoderated and mobile research.
- Mobile app support
- Moderated sessions
- Participant recruitment
7.9/10★★★★☆Visit User Sense
User Interviews Alternatives: Common Questions
What is the best alternative to User Interviews?
Maze: #1 in our Usability Testing Software ranking, with an editor score of 9.4 out of 10. A broad research toolkit with meaningful free access and an enterprise path.
Is there a free alternative to User Interviews?
Yes. Maze, Lyssna, Hubble, UXArmy and UXtweak have a free plan or a free tier (6 of the 15 alternatives on this page).
What is the cheapest paid alternative to User Interviews?
Of the alternatives here that publish a price, UXArmy starts lowest, at $25/mo.
Why do people look for User Interviews alternatives?
No free plan for teams evaluating the platform; Essential requires annual billing and 60 or 150 sessions; Custom plans and Research Hub options suit larger programs.
Which User Interviews alternative has the most participant limit?
Great Question, with 100 participants.
How do I switch from User Interviews?
Export your data from User Interviews (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel User Interviews.
How to Switch from User Interviews
- Export your data from User Interviews (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel User Interviews.
User Interviews vs Each Alternative
| # | Tool | Free plan | Paid from | Participant recruitment | Moderated sessions | Unmoderated sessions | Prototype support | Score |
|---|---|---|---|---|---|---|---|---|
| 17 | User Interviews | No | Yes | Yes | Yes | Yes | 7.7 | |
| 1 | Maze | Yes | Yes | Yes | Yes | Yes | 9.4 | |
| 2 | UserTesting | No | Yes | Yes | Yes | Yes | 9.2 | |
| 3 | Lyssna | Yes | $165/mo | Yes | Yes | Yes | Yes | 9.1 |
| 4 | UserZoom | Yes | Yes | Yes | Yes | 9.0 | ||
| 5 | Hubble | Yes | $120/seat/mo | Yes | Yes | Yes | Yes | 8.9 |
| 6 | UXArmy | Yes | $25/mo | Yes | Yes | Yes | Yes | 8.8 |
| 7 | UXtweak | Yes | Yes | Yes | Yes | Yes | 8.7 | |
| 8 | Userlytics | No | Yes | Yes | Yes | Yes | 8.6 | |
| 9 | Great Question | No | $1,290/seat/yr | Yes | Yes | Yes | Yes | 8.5 |
| 10 | Lookback | No | $299/yr | Yes | Yes | Yes | Yes | 8.4 |
| 11 | Useberry | Yes | €83/mo | Yes | Yes | Yes | Yes | 8.3 |
| 12 | PlaybookUX | No | Yes | Yes | Yes | Yes | 8.2 | |
| 13 | Askable | No | Yes | Yes | Yes | Yes | 8.1 | |
| 14 | Loop11 | No | $179/mo | Yes | Yes | Yes | Yes | 8.0 |
| 15 | User Sense | No | Yes | Yes | Yes | Yes | 7.9 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update