User Interviews
User Interviews: A strong fit for teams that buy targeted participant recruitment per session. Ranked #17 of 52 in Usability Testing Software by our editors (7.7/10); pricing: Paid; best for teams buying participant recruitment per session.
At a glance
- Editor score7.7 / 10
- PricingPaid
- Best forTeams buying participant recruitment per session
- Free planNo
- Participant recruitmentYes
- Facts checked22 Sep 2026
Where it wins
- Targeting, screening, scheduling, and incentive distribution
- Supports moderated, unmoderated, prototype, and mobile studies
- Integrates with major research, meeting, CRM, and automation tools
Where it doesn't
- No free plan for teams evaluating the platform
- Essential requires annual billing and 60 or 150 sessions
- Custom plans and Research Hub options suit larger programs
Our verdict on User Interviews
UserInterviews is a participant recruitment and research operations platform for product, UX, and market researchers. Its Recruit offering provides access to a proprietary research panel, with tools for participant targeting, screening, segmentation, scheduling, reminders, and incentive distribution. Teams can run moderated or unmoderated usability research, including prototype and mobile-app studies, while Research Hub supports management of a team's own participant panels. It is best suited to organizations that want recruitment operations and research execution connected in one workflow.
Pricing is organized around recruiting volume and operating model. Pay As You Go costs $49 per session and includes flexible session volume, research panel access, targeting and screening, scheduling automation, incentive distribution, and AI insights and analysis. Essential costs $36 per session with annual billing and includes 60 or 150 sessions, quota automation, re-inviting past participants, and customer success support. Custom starts at 250 sessions with custom rates, negotiable contract terms, and prioritized project support. Research Hub Workflow starts at 3 seats, while Research Hub CRM starts at 1,000 contacts; their capabilities focus on screener surveys, panel management, dynamic segments, invite rules and limits, APIs, and data integrations.
The platform fits teams that need more than a standalone testing environment because it connects recruitment with tools such as Zoom, Google Meet, Microsoft Teams, Webex, UserTesting, Maze, Sprig, Lookback, Loop11, Qualtrics, SurveyMonkey, Typeform, Salesforce, Zapier, and Census. AI-assisted insights and analysis add support after sessions are complete. Choose UserInterviews when participant sourcing, study coordination, and incentive handling are central requirements. Teams seeking a free evaluation path or a smaller, purely testing-focused tool may find its paid, session-oriented structure less suitable.
Your product? Our editors can test User Interviews in depth and publish a review, labelled as paid · from $149/mo →
User Interviews pricing
All 4 User Interviews plans and prices →
User Interviews fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Participant recruitment | Yes |
| Moderated sessions | Yes |
| Unmoderated sessions | Yes |
| Prototype support | Yes |
| Mobile app support | Not verified |
| Participant limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, SSO/SAML, 2FA |
| Support | Live chat, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 22+ integrations: Zoom, Google Calendar & Meet, Microsoft Teams & Outlook, Alchemer, Lookback, Loop11 … See all → |
| Pricing | Paid (source) |
| Website | userinterviews.com |
| Facts checked | 22 Sep 2026 |
User Interviews integrations
User Interviews lists 22+ integrations on its own site — the 16 named here are the ones its pages call out.
- Zoom
- Google Calendar & Meet
- Microsoft Teams & Outlook
- Alchemer
- Lookback
- Loop11
- Lyssna
- Maze
- Optimal
- Qualtrics
- Sprig
- SurveyMonkey
- Typeform
- UserTesting
- UserZoom
- Ballpark
See all User Interviews integrations →
Alternatives to User Interviews
- MazeA broad research toolkit with meaningful free access and an enterprise path.9.4
- UserTestingA mature research platform combining recruited participants, moderated sessions, and AI-assisted analysis.9.2
- LyssnaA broad web-based research toolkit with a useful free plan and limited mobile coverage.9.1
See all User Interviews alternatives →
Also Ranked In
User Interviews is ranked in 4 of our directories.
Used User Interviews? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used User Interviews for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
User Interviews is listed in our Usability Testing Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/userinterviews/"><img src="https://www.itechguides.com/best/badge/userinterviews.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update