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Union

#9 of 29 in Property Management CRM SoftwareProperty Leasing Software

Union: A broad multifamily CRM connecting leasing, applicant processing, AI, and attribution. Ranked #9 of 29 in Property Management CRM Software by our editors (7.7/10); pricing: Pricing on request; best for teams needing CRM plus applicant processing.

7.7/10Editor score
Union7.7 Visit Union

At a glance

  • Editor score
    7.7 / 10
  • Pricing
    Pricing on request
  • Best for
    Teams needing CRM plus applicant processing
  • Leasing pipeline
    Yes
  • Founded
    2018 · Austin, Texas, United States
  • Facts checked
    20 Sep 2026
Union screenshot
  • Where it wins

    • Unifies prospect timelines, leasing pipelines, applications, and renewals
    • Adds AI chat, voice, and agent assistance with human handoff
    • Connects with Yardi, RealPage, ResMan, and Entrata
  • Where it doesn't

    • Pricing requires a per-unit, product-based sales quote
    • Available platform is web
    • Its broad feature set may exceed narrow leasing needs

Our verdict on Union

Union is an AI-powered CRM for multifamily property operators, including owner-operators and management companies. It brings marketing, lead capture, leasing, applications, screening, income verification, renewals, and resident-funded products into a shared renter record. Teams can manage calls, texts, emails, tours, applications, unit matching, and renewals through connected workflows, with live applicant status and queues organized by property and agent.

Its strongest fit is for organizations that want CRM functions connected to applicant processing. Union supports AI web chat and AI voice interactions with warm human handoff, while Agent Assist suggests replies across calls, chat, and SMS. Applicant workflows include screening, income verification, document generation, and e-signature. Marketing teams also get attribution by source, agent, property, and campaign, helping connect lead capture with leasing activity. The product integrates with Yardi, RealPage, ResMan, Entrata, TransUnion, and Mastercard, supporting a property-management software ecosystem rather than operating as an isolated CRM.

Pricing is per unit and by product, with a quote provided after the first call, so teams should expect a sales-led evaluation before budgeting. Union is web-based, and its breadth may be more than a narrowly focused leasing operation requires. It makes the most sense for multifamily teams that need prospect management, applicant workflows, AI-assisted communication, and property-level attribution in one system. Organizations seeking only basic contact tracking or a simpler leasing tool may prefer a narrower product.

Your product? Our editors can test Union in depth and publish a review, labelled as paid · from $149/mo →

Union pricing

Plans Pricing on request No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on gounion.com

Union fact sheet

Free planNot verified
Paid fromNot verified
Lead captureYes
Leasing pipelineYes
Applicant messagingYes
Contact historyYes
SMS messagingYes
Property software syncYes
DeploymentCloud
PlatformsWeb
SupportEmail, Community
Built forMid-market, Enterprise (editorial estimate)
Integrations6 integrations: Yardi, RealPage, ResMan, Entrata, TransUnion, Mastercard
PricingPricing on request
Websitegounion.com
Facts checked20 Sep 2026

Union integrations

Union lists 6 integrations on its own site.

  • Yardi
  • RealPage
  • ResMan
  • Entrata
  • TransUnion
  • Mastercard

Alternatives to Union

See all Union alternatives →

Also Ranked In

Union is ranked in 2 of our directories.

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Featured on iTechGuides

Featured on iTechGuides — Union 7.7/10

Union is listed in our Property Management CRM Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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