Union
Union: A broad multifamily CRM connecting leasing, applicant processing, AI, and attribution. Ranked #9 of 29 in Property Management CRM Software by our editors (7.7/10); pricing: Pricing on request; best for teams needing CRM plus applicant processing.
At a glance
- Editor score7.7 / 10
- PricingPricing on request
- Best forTeams needing CRM plus applicant processing
- Leasing pipelineYes
- Founded2018 · Austin, Texas, United States
- Facts checked20 Sep 2026

Where it wins
- Unifies prospect timelines, leasing pipelines, applications, and renewals
- Adds AI chat, voice, and agent assistance with human handoff
- Connects with Yardi, RealPage, ResMan, and Entrata
Where it doesn't
- Pricing requires a per-unit, product-based sales quote
- Available platform is web
- Its broad feature set may exceed narrow leasing needs
Our verdict on Union
Union is an AI-powered CRM for multifamily property operators, including owner-operators and management companies. It brings marketing, lead capture, leasing, applications, screening, income verification, renewals, and resident-funded products into a shared renter record. Teams can manage calls, texts, emails, tours, applications, unit matching, and renewals through connected workflows, with live applicant status and queues organized by property and agent.
Its strongest fit is for organizations that want CRM functions connected to applicant processing. Union supports AI web chat and AI voice interactions with warm human handoff, while Agent Assist suggests replies across calls, chat, and SMS. Applicant workflows include screening, income verification, document generation, and e-signature. Marketing teams also get attribution by source, agent, property, and campaign, helping connect lead capture with leasing activity. The product integrates with Yardi, RealPage, ResMan, Entrata, TransUnion, and Mastercard, supporting a property-management software ecosystem rather than operating as an isolated CRM.
Pricing is per unit and by product, with a quote provided after the first call, so teams should expect a sales-led evaluation before budgeting. Union is web-based, and its breadth may be more than a narrowly focused leasing operation requires. It makes the most sense for multifamily teams that need prospect management, applicant workflows, AI-assisted communication, and property-level attribution in one system. Organizations seeking only basic contact tracking or a simpler leasing tool may prefer a narrower product.
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Union pricing
Union fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Lead capture | Yes |
| Leasing pipeline | Yes |
| Applicant messaging | Yes |
| Contact history | Yes |
| SMS messaging | Yes |
| Property software sync | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Community |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Yardi, RealPage, ResMan, Entrata, TransUnion, Mastercard |
| Pricing | Pricing on request |
| Website | gounion.com |
| Facts checked | 20 Sep 2026 |
Union integrations
Union lists 6 integrations on its own site.
- Yardi
- RealPage
- ResMan
- Entrata
- TransUnion
- Mastercard
Alternatives to Union
- LeadSimpleA mature leasing CRM with routing, playbooks, reporting, AI, and PMS synchronization.8.8
- MRI Engage CRMA strong MRI-connected CRM for teams managing leasing through renewal.8.6
- ResManA full property-management suite that adds CRM, leasing, resident services, and accounting.8.4
Also Ranked In
Union is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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