Union Waitlist
Union Waitlist: A waitlist that connects guest check-in with menus, ordering, seating, and text alerts. Ranked #20 of 24 in Restaurant Waitlist Software by our editors (6.3/10); pricing: Pricing on request; best for restaurants wanting waitlist-linked ordering.
At a glance
- Editor score6.3 / 10
- PricingPricing on request
- Best forRestaurants wanting waitlist-linked ordering
- Guest notificationsYes
- Facts checked20 Sep 2026
Where it wins
- Guests can join online, track their place, and receive text alerts.
- Waiting guests can view menus, open tabs, and order before seating.
- Staff can assign tables, communicate, and transfer guest checks.
Where it doesn't
- Pricing requires contacting sales or scheduling a demo.
- The published feature set focuses on waitlist-linked workflows.
- The product is available on web and iOS, not a broader platform mix.
Our verdict on Union Waitlist
Union Waitlist is a digital guest-management tool for bars and restaurants that need to coordinate queues, seating, and guest activity before a table is ready. Guests can join a waitlist online, track their place, view the menu, open a tab, and order while waiting. Staff can communicate with guests, assign tables, transfer guest checks, and send text notifications when tables are ready. The product is positioned for high-volume hospitality operations and is available on web and iOS.
Pricing follows a contact-sales model. Prospective customers can schedule a demo or contact sales rather than select from publicly described Waitlist plans. The core workflow centers on connecting the waitlist to ordering: a guest can move from online check-in to menu viewing, tab opening, and pre-seating ordering. That makes Union Waitlist relevant when a restaurant wants the queue to support more than place tracking and notifications. Its guest notification, online check-in, SMS notification, and guest check-in capabilities support the same flow from arrival through seating.
Union Waitlist is a focused choice for restaurants that specifically want waitlist-linked ordering, table assignment, staff communication, and guest-check transfer in one workflow. It is less suited to buyers seeking a broadly documented waitlist product with transparent plan-by-plan pricing or a wider published feature set. Restaurants evaluating it should consider whether its web and iOS availability and contact-sales purchasing process fit their operation. Choose Union Waitlist when pre-seating guest engagement is central to the waitlist experience; choose an alternative when broader platform coverage or public pricing is the priority.
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Union Waitlist pricing
Union Waitlist fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Guest notifications | Yes |
| Online check-in | Yes |
| SMS notifications | Yes |
| Wait estimate format | Not verified |
| Guest check-in methods | Online |
| Guest limit | Not verified |
| Location limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS |
| Support | Phone · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | getunion.com |
| Facts checked | 20 Sep 2026 |
Alternatives to Union Waitlist
- WaitwhileA flexible waitlist platform for restaurants managing multiple locations and channels.8.9
- TablesReadyA flexible waitlist system for restaurants that need bookings, texting, and analytics.8.6
- SpotOn ReserveA capable waitlist and floor-management option for restaurants on SpotOn POS.8.2
See all Union Waitlist alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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