Triple Session review
A broad sales coaching suite combining AI call analysis, training, roleplay and CRM automation.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Triple Session is an AI sales coaching platform for customer-facing teams that want call analysis, structured coaching and sales training in one system. It can record or import sales calls, evaluate them against custom playbooks and scorecards, identify coaching gaps, and recommend training. Managers get rep and team dashboards, trend analytics, coaching plans and flagged call moments, while sales teams can use academy courses, certifications, AI roleplay and CRM automation.
The pricing is organized around academy and AI coaching needs. Academy Pro costs $45 per user per month when billed annually and includes unlimited content access, certifications, gamification, a leaderboard, a team course builder and training analytics. AI Coach costs $55 per user per month annually, adding AI call scoring, custom and template scorecards, AI coaching, deal insights, CRM autofill, analytics and reporting. The combined Academy Pro + AI Coach plan costs $95 per user per month annually and includes AI roleplay, academy access, call scoring, custom scorecards, CRM autofill and reporting. A personal plan is free with three one-time AI call reviews, while Enterprise is a custom plan with training content upload, a dedicated account manager, expert-led workshops, advanced support and single sign-on.
Triple Session is particularly suited to teams that need more than call review: its weighted playbooks, thresholds and skip logic support structured evaluation, while AI-generated call moments and playlists support peer coaching. Integrations include Google Meet, Zoom, Microsoft Teams, Aircall, HubSpot VoIP, Kixie, HubSpot, Salesforce, Slack and Zapier, with web and API access. Teams focused only on basic call recording or lightweight coaching may find the broader academy, roleplay and automation scope unnecessary; teams building a repeatable coaching program should consider the combined plan or Enterprise option.
Triple Session pros and cons
- Where it wins
- AI scores calls against custom playbooks and scorecards
- Combines academy courses, certifications, roleplay and gamification
- CRM autofill plus integrations with HubSpot, Salesforce and call tools
- Where it doesn't
- Team plans are billed annually
- The full academy and AI feature set costs $95 per user monthly
- Enterprise features require a custom plan
Triple Session fact sheet, pricing and score →
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