TrainerMetrics review
A broad fitness CRM for teams that need sales, programming, and client operations in one system.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
TrainerMetrics is CRM and operations software for fitness organizations, studios, clubs, and multi-location personal-training teams. It brings together digital client profiles, sales pipeline tracking, automated follow-up tasks, assessments, workout programming, forms, documentation, reporting, and client communication. Trainers can manage stats, photos, notes, workouts, consultations, leads, active clients, and resignation opportunities, while clients access a branded portal and mobile app on web, iOS, and Android. It is best suited to personal-training businesses that need more than scheduling or basic contact management.
Pricing is organized into Studio, Club, and Enterprise plans. Studio costs USD 189 per location per month and includes custom branding, intake forms, fitness assessments, progress tracking, programming tools, and automated workflows. Club costs USD 329 per location per month and adds unlimited client profiles, unlimited staff accounts, client and user analytics, plus live onboarding and training. Enterprise adds a dedicated account manager, custom data mapping, digital form creation, custom reporting, and a 60-day guided pilot. A 30-day free trial is available. The 100-contact limit associated with the starting option makes Studio less suitable for larger client rosters, while Club is structured for broader team and profile management.
Its ecosystem fit is a major consideration for fitness operators. TrainerMetrics integrates with Google Calendar, membership-management platforms including ClubReady, Hapana, Motionsoft, Mindbody, Club Automation, and ABC Fitness, plus body scanners such as InBody, Evolt, and Styku. The product also supports custom forms, electronic signatures, documentation storage, secure in-app messaging, comparative assessment norms, and analytics. Choose it if sales follow-up, client progress, programming, and operational records need to work together. Businesses seeking a lower-cost tool for a small contact list, or a narrower solution focused only on scheduling, may prefer an alternative.
TrainerMetrics pros and cons
- Where it wins
- Combines sales pipelines, follow-ups, client profiles, and programming
- Supports assessments, progress reports, forms, signatures, and documentation
- Offers web, iOS, Android, portals, messaging, and fitness integrations
- Where it doesn't
- Studio starts at USD 189 per location per month
- Studio includes a 100-contact limit
- Advanced capabilities require higher-tier plans
TrainerMetrics fact sheet, pricing and score →
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