TOTEM
TOTEM: A free-tier membership platform covering dues, donations, records, communications, and reports. Ranked #84 of 106 in Membership Management Software by our editors (3.0/10); pricing: Free plan; best for small groups wanting free membership and donation tools.
At a glance
- Editor score3.0 / 10
- PricingFree plan
- Best forSmall groups wanting free membership and donation tools
- Free planYes
- Online join and renewYes
- Facts checked24 Sep 2026
Where it wins
- Free tier covers signup, renewals, donations, cards, records, and reports
- Supports single-level, tiered, household, online, and offline memberships
- Web, iOS, and Android access with email and phone support
Where it doesn't
- Donation collections carry an additional processing fee
- Organizations needing website-building tools should look elsewhere
- Teams seeking AI-assisted administration will find a different focus
Our verdict on TOTEM
TOTEM is a cloud and mobile membership management service from TOTEM Group, Inc. It is designed for associations and other for-impact organizations that need to collect dues and donations, maintain member records, and communicate with their communities. Members can join online, manage membership and communication preferences through a dashboard, and use digital membership cards. Organization leaders can customize signup pages, handle single-level or tiered dues, manage household memberships, and enter offline members manually. The platform supports web, iOS, and Android deployments.
The freemium model makes TOTEM relevant to groups seeking a low-barrier starting point. Its free offering covers online signup, recurring membership and donation renewals, digital cards, member records, broadcasts with campaign performance tracking, and member, payment, and financial reports. Donations can be collected alongside membership dues, although donation processing carries an additional fee. This combination gives smaller associations a way to manage core membership and fundraising workflows in one service rather than splitting them across separate tools.
TOTEM’s strongest fit is for organizations that value a focused membership operating system over a broader website or automation suite. It includes PCI DSS compliance, member communications, automated renewals, and both online and offline record handling. Support is available by email and phone. Groups that primarily need signup, dues, renewals, donations, and reporting should find the feature coverage aligned with those jobs. Organizations prioritizing website creation or AI-assisted administration should consider a different category of platform, while larger programs should assess whether TOTEM’s focused workflow matches their operational complexity.
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TOTEM pricing
TOTEM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Online join and renew | Yes |
| Recurring dues | Yes |
| Automated renewals | Yes |
| Member portal | Yes |
| Member communications | Yes |
| Website builder | No |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | PCI DSS |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan |
| Website | jointotem.com |
| Facts checked | 24 Sep 2026 |
Alternatives to TOTEM
- CiviCRMA flexible nonprofit CRM with strong fundraising tools and a donor-first focus.9.2
- ChamberMasterA chamber-focused platform covering membership, dues, renewals, events, communications, and websites.8.8
- GrowthZoneA broad membership platform for large organizations that need unlimited member capacity.8.7
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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