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Best Topaz Call Accounting Alternatives in 2026

#9 of 13 in Call Accounting

The top Topaz Call Accounting alternatives are Telecom West Call Accounting Solutions, TIM4biz Call Accounting and Teltrac Call Accounting: 12 call accounting our editors would look at instead of Topaz Call Accounting, in our ranking order.

7.3/10Editor score
Contact TOPAZ FZE
Topaz Call Accounting7.3 Contact TOPAZ FZE

Topaz Call Accounting: Tracks telecom costs, allocates charges and flags unusual call activity. Where it falls short: pricing requires contacting the sales team.

Switching from Topaz Call Accounting? For most call accounting buyers the best Topaz Call Accounting alternative is Telecom West Call Accounting Solutions, built for mid-market and enterprise telecom finance teams. On a budget, PBXDom starts at $99/mo. CDR-Stats has a free plan.

Why People Look for a Topaz Call Accounting Alternative

  • Pricing requires contacting the sales team
  • Designed around call accounting rather than broader telecom management
  • Available as a web platform; no other platform is listed

Quick Picks by What You Need

All 12 Topaz Call Accounting Alternatives, Ranked

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

  1. Telecom West Call Accounting Solutions

    Best forMid-market and enterprise telecom finance teams

    • Better than Topaz Call Accounting:
    • Editor score 9.3 vs 7.3

    Telecom billing, allocation, and reconciliation for organizations with complex voice environments.

    Pricing on request Our Telecom West Call Accounting Solutions verdict → Contact Telecom West
    9.3/10★★★★★
    Contact Telecom West
  2. TIM4biz Call Accounting

    Best forTeams needing detailed, flexible call-cost accounting

    • Better than Topaz Call Accounting:
    • Editor score 9.2 vs 7.3

    Tariff-based costing, chargeback and multi-PBX reporting for larger telephony teams.

    Pricing on request · 30-day trial Our TIM4biz Call Accounting verdict → Visit TIM4biz
    9.2/10★★★★★
    Visit TIM4biz
  3. Teltrac Call Accounting

    Best forOrganizations needing broad PBX and currency support

    • Better than Topaz Call Accounting:
    • Editor score 8.9 vs 7.3

    Multi-vendor call accounting with cost allocation, billing, alerts and indefinite archiving.

    Pricing on request Our Teltrac Call Accounting verdict → Visit Teltrac
    8.9/10★★★★☆
    Visit Teltrac
  4. CDR-Stats

    Best forTechnical teams wanting open CDR analytics

    • Better than Topaz Call Accounting:
    • Editor score 8.7 vs 7.3

    CDR-Stats pairs multi-switch CDR analysis with call rating, cost reports, and fraud alerts.

    Free plan Our CDR-Stats verdict → Visit CDR-Stats
    8.7/10★★★★☆
    Visit CDR-Stats
  5. PBXDom

    Best forTeams needing PBX dashboards, alerts, and API access

    • Better than Topaz Call Accounting:
    • Editor score 8.4 vs 7.3

    PBX reporting, accounting, and alerts for teams keeping their existing phone systems.

    14-day trial Our PBXDom verdict → Visit PBXDom
    8.4/10★★★★☆
    Visit PBXDom
  6. Call SWEET!

    Best forOrganizations needing detailed billing and misuse reports

    • Better than Topaz Call Accounting:
    • Editor score 8.0 vs 7.3

    Detailed call reports, billing workflows and misuse monitoring, with sales-led pricing.

    Pricing on request Our Call SWEET! verdict → Contact DATEL
    8.0/10★★★★☆
    Contact DATEL
  7. Call Logger

    Best forSmall teams seeking low-cost call reporting

    • Better than Topaz Call Accounting:
    • Editor score 7.8 vs 7.3

    Searchable call data, cost reporting and alerts for teams tracking calls across systems.

    Our Call Logger verdict → Visit Call Logger
    7.8/10★★★★☆
    Visit Call Logger
  8. WinTariff

    Best forPBX-heavy businesses and hotel billing

    • Better than Topaz Call Accounting:
    • Editor score 7.6 vs 7.3

    A PBX-focused call accounting tool with tariff controls, reporting, and hotel billing.

    Pricing on request · 14-day trial Our WinTariff verdict → Visit Phonewarez
    7.6/10★★★★☆
    Visit Phonewarez
  9. Avotus EUR Voice

    Best forEnterprises accounting for mixed telecom environments

    A broad telecom usage and cost-accounting system for mixed enterprise environments.

    Pricing on request Our Avotus EUR Voice verdict → Visit Avotus
    7.0/10★★★★☆
    Visit Avotus
  10. Infortel Select

    Best forMid-market and enterprise telecom teams

    A focused way for larger organizations to analyze call activity and telecom costs.

    Pricing on request Our Infortel Select verdict → Try Infortel Select
    6.5/10★★★☆☆
    Try Infortel Select
  11. IPERA Call Accounting

    Best forOrganizations prepared to discuss fit and pricing with IPERA

    A call-accounting option for organizations seeking visibility into business telephone usage.

    Pricing on request Our IPERA Call Accounting verdict → Contact IPERA
    6.1/10★★★☆☆
    Contact IPERA
  12. Mitel Workforce Management

    Best forContact centers prioritizing workforce scheduling

    A workforce scheduling tool for multichannel contact centers, not call accounting.

    Pricing on request Our Mitel Workforce Management verdict → Visit Mitel
    5.5/10★★★☆☆
    Visit Mitel

Topaz Call Accounting Alternatives: Common Questions

What is the best alternative to Topaz Call Accounting?

Telecom West Call Accounting Solutions: #1 in our Call Accounting ranking, with an editor score of 9.3 out of 10. Telecom billing, allocation, and reconciliation for organizations with complex voice environments.

Is there a free alternative to Topaz Call Accounting?

Yes. CDR-Stats has a free plan or a free tier.

Why do people look for Topaz Call Accounting alternatives?

Pricing requires contacting the sales team; Designed around call accounting rather than broader telecom management; Available as a web platform; no other platform is listed.

How do I switch from Topaz Call Accounting?

Export your data from Topaz Call Accounting (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Topaz Call Accounting.

How to Switch from Topaz Call Accounting

  1. Export your data from Topaz Call Accounting (most tools have an export in their settings).
  2. Sign up for the alternative; start on its free plan or trial if it has one.
  3. Import your export and set up the integrations your team relies on.
  4. Run both side by side for a short while, then cancel Topaz Call Accounting.

Topaz Call Accounting vs Each Alternative

#ToolPaid fromReport export formatsPBX connectionScore
9Topaz Call AccountingCSV, PDF7.3
1Telecom West Call Accounting SolutionsPDF, Excel, CSV, JSONBoth9.3
2TIM4biz Call AccountingPDF, XLSX, CSVBoth9.2
3Teltrac Call AccountingExcel, Access, Word, ASCII, HTML, printer, screen, fileBoth8.9
4CDR-Stats€59/moCSV, JSON, HTML, ODS, Excel, YAMLOn-premises8.7
5PBXDom$99/mo8.4
6Call SWEET!PDF, ExcelOn-premises8.0
7Call LoggerBoth7.8
8WinTariffPDF, HTML, RTFBoth7.6
9Avotus EUR VoiceBoth7.0
10Infortel Select6.5
11IPERA Call Accounting6.1
12Mitel Workforce Management5.5

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update