Teltrac Call Accounting
Teltrac Call Accounting: Multi-vendor call accounting with cost allocation, billing, alerts and indefinite archiving. Ranked #3 of 13 in Call Accounting by our editors (8.9/10); pricing: Pricing on request; best for organizations needing broad PBX and currency support.
At a glance
- Editor score8.9 / 10
- PricingPricing on request
- Best forOrganizations needing broad PBX and currency support
- Cost allocationDepartment
- Facts checked24 Sep 2026
Where it wins
- Supports multi-site accounting across vendors, carriers, tariff plans and currencies
- Allocates charges by department, cost centre and other hierarchies
- Offers real-time alerts and indefinite call-record archiving
Where it doesn't
- Pricing requires contacting sales; outsourced service is extension-based monthly billing
- Windows software or hosted service may not suit teams seeking another deployment model
- Its reporting and accounting focus may exceed the needs of basic call tracking
Our verdict on Teltrac Call Accounting
Teltrac Call Accounting records, costs, analyzes and reports telephone activity across PBX, IP telephony, mobile and dealer systems. It is aimed at organizations that need to allocate telecom charges, bill clients or projects, and monitor activity across sites. Windows-based software can run on PCs, servers or virtual servers, while an outsourced cloud service is also available. That range makes it relevant to small, mid-market and enterprise organizations with varied telephony environments.
Its breadth is a defining strength: the system captures call-detail records from PBX/IPT systems and supports imports via IP or RS232, encrypted IP buffer, and smartphone CDR upload. Integrations include Avaya, Cisco, Nortel, Siemens, Alcatel, Mitel, Ericsson, ShoreTel, NEC, Fujitsu, Panasonic and Samsung, as well as BlackBerry and smartphones. Charges can be allocated to departments, cost centres and other hierarchies, with client, project and employee personal-call billing. Any currency is supported, alongside multiple carriers and tariff plans. Custom report templates can be delivered on a schedule by email or web, with exports including Excel, Access, Word, ASCII and HTML.
Operational oversight combines real-time fraud, abuse and overcharge alarms with permanent call-record storage and indefinite archiving. Support is available by email and phone, with 24/7 support stated. According to the vendor's pricing information, the outsourced service is charged monthly based on monitored extensions; the software's public price is not stated. Buyers should compare the deployment and commercial terms directly with the vendor. Teltrac suits teams that need broad PBX coverage, detailed cost allocation and long-term records; organizations seeking only simple call logs may find its accounting and reporting scope more than they need.
Your product? Our editors can test Teltrac Call Accounting in depth and publish a review, labelled as paid · from $149/mo →
Teltrac Call Accounting pricing
Teltrac Call Accounting fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Call record retention | Unlimited |
| Cost allocation | Department |
| Report export formats | Excel, Access, Word, ASCII, HTML, printer, screen, file |
| PBX connection | Both |
| Call data intake | PBX/IPT CDR via IP or RS232; encrypted IP buffer; smartphone CDR upload |
| Supported currencies | any currency |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows |
| Support | Email, Phone · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 14 integrations: Avaya, Cisco, Nortel, Siemens, Alcatel, Mitel … |
| Pricing | Pricing on request |
| Website | teltrac.com |
| Facts checked | 24 Sep 2026 |
Teltrac Call Accounting integrations
Teltrac Call Accounting lists 14 integrations on its own site.
- Avaya
- Cisco
- Nortel
- Siemens
- Alcatel
- Mitel
- Ericsson
- ShoreTel
- NEC
- Fujitsu
- Panasonic
- Samsung
- BlackBerry
- smartphones
Alternatives to Teltrac Call Accounting
- Telecom West Call Accounting SolutionsTelecom billing, allocation, and reconciliation for organizations with complex voice environments.9.3
- TIM4biz Call AccountingTariff-based costing, chargeback and multi-PBX reporting for larger telephony teams.9.2
- CDR-StatsCDR-Stats pairs multi-switch CDR analysis with call rating, cost reports, and fraud alerts.8.7
See all Teltrac Call Accounting alternatives →
Teltrac Call Accounting vs the competition
- Teltrac Call Accounting vs Telecom West Call Accounting Solutions
- Teltrac Call Accounting vs TIM4biz Call Accounting
- Teltrac Call Accounting vs CDR-Stats
- Teltrac Call Accounting vs PBXDom
- Teltrac Call Accounting vs Call SWEET!
- Teltrac Call Accounting vs Call Logger
Compare Teltrac Call Accounting with any tool side by side →
Used Teltrac Call Accounting? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Teltrac Call Accounting for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Teltrac Call Accounting is listed in our Call Accounting directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/teltrac-call-accounting/"><img src="https://www.itechguides.com/best/badge/teltrac-call-accounting.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update