Call Logger
Call Logger: Searchable call data, cost reporting and alerts for teams tracking calls across systems. Ranked #7 of 13 in Call Accounting by our editors (7.8/10); pricing: Paid; best for small teams seeking low-cost call reporting.
At a glance
- Editor score7.8 / 10
- PricingPaid
- Best forSmall teams seeking low-cost call reporting
- Free planNo
- Cost allocationAccount code
- Facts checked24 Sep 2026
Where it wins
- Searchable call records with filters and report drill-downs
- Tracks call costs and summarizes client calls by account code
- Supports cloud connections and on-premises PBX capture
Where it doesn't
- No free plan is offered
- Access is through the web platform
- Email is the listed support channel
Our verdict on Call Logger
Call Logger is a cloud call-accounting service for organizations that need visibility into phone calls and video meetings across users, departments or sites. It collects data from supported cloud platforms and on-premises PBX systems, then makes call records searchable and activity available through reports and live display boards. Small teams looking for core call reporting are a natural fit, particularly when call costs or client account codes matter; the vendor also lists small, mid-market and enterprise organizations as company-size fits.
Its reporting reaches beyond call totals. Interactive reports can be filtered and drilled into, with coverage for call volumes, costs, missed calls, response times, account codes and other activity. Live metrics and configurable alerts address operational monitoring, including missed calls, unusual activity and line capacity. For client-facing billing workflows, the service can generate phone bills and summarize calls associated with clients by account code. Buyers chiefly seeking advanced functions outside reporting, monitoring and cost allocation may find the product's stated focus too narrow.
Pricing is paid and published in GBP, with marginal rates for successive user blocks rather than one flat per-user rate. The first 10 users are £3 per user monthly or £30 per user yearly; the next 20 are £2 monthly or £20 yearly, and the next 50 are £1 monthly or £10 yearly. The next 100 users have a published yearly rate of £5 per user. Cloud connections include Microsoft Teams, Zoom, Cisco WebEx, RingCentral, 3CX, Wildix and CallSwitch One. For on-premises PBX systems, capture uses connector software or a hardware buffer. The web platform and email support are the listed access and support options, so teams that need another platform or support channel should consider alternatives.
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Call Logger pricing
All 10 Call Logger plans and prices →
Call Logger fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Call record retention | Not verified |
| Cost allocation | Account code |
| Report export formats | Not verified |
| PBX connection | Both |
| Call data intake | automatic cloud-platform connection; connector software or hardware buffer for on-premises PBX |
| Supported currencies | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Microsoft Teams, Zoom, Cisco WebEx, RingCentral, 3CX, Wildix … See all → |
| Pricing | Paid (source) |
| Website | call-logger.com |
| Facts checked | 24 Sep 2026 |
Call Logger integrations
Call Logger lists 7 integrations on its own site.
- Microsoft Teams
- Zoom
- Cisco WebEx
- RingCentral
- 3CX
- Wildix
- CallSwitch One
See all Call Logger integrations →
Alternatives to Call Logger
- Telecom West Call Accounting SolutionsTelecom billing, allocation, and reconciliation for organizations with complex voice environments.9.3
- TIM4biz Call AccountingTariff-based costing, chargeback and multi-PBX reporting for larger telephony teams.9.2
- Teltrac Call AccountingMulti-vendor call accounting with cost allocation, billing, alerts and indefinite archiving.8.9
See all Call Logger alternatives →
Call Logger vs the competition
- Call Logger vs Telecom West Call Accounting Solutions
- Call Logger vs TIM4biz Call Accounting
- Call Logger vs Teltrac Call Accounting
- Call Logger vs CDR-Stats
- Call Logger vs PBXDom
- Call Logger vs Call SWEET!
Compare Call Logger with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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