PBXDom
PBXDom: A focused PBX analytics suite for reporting, alerts, accounting, and integrations. Ranked #36 of 36 in Call Tracking Software by our editors (6.0/10); pricing: 14-day trial; best for PBX call monitoring.
At a glance
- Editor score6.0 / 10
- Pricing14-day trial
- Best forPBX call monitoring
- Free planNo
- Paid from$99/mo
- Founded2015 · Covina, California, United States
- Facts checked20 Sep 2026
Where it wins
- Real-time dashboards with 70+ widgets and historical call reports
- Supports Cisco, Avaya, Mitel, Panasonic, 3CX, and Asterisk
- Adds 911 alerts, accounting, APIs, webhooks, Slack, and Zapier
Where it doesn't
- Starts at $99 per month with no free plan
- Primarily analyzes PBX records, not website visitor calls
- Advanced capabilities require higher-priced plans or custom pricing
Our verdict on PBXDom
PBXDom is a cloud-based call analytics and accounting platform for organizations with compatible existing PBX systems. It collects CDR or SMDR records through a lightweight collector, then presents real-time dashboards, historical reports, telecom expense tracking, alerts, and integrations. Its audience includes IT teams, telecom administrators, multi-site organizations, and call centers that want reporting without replacing their phone system. Support for Cisco, Avaya, Mitel, Panasonic, 3CX, and Asterisk, along with self-hosted and API options, gives it a clear PBX-focused scope.
Pricing is tiered by capability. Basic costs $99 per month and includes call reports, 50 extensions or lines, one phone system, 70+ widgets, 30+ reports, and email support. Pro costs $199 per month and adds 911 alerts, Slack and Zapier, telecom expense and call accounting, dashboard sharing, and advanced call reports. Scale costs $499 per month with the same listed highlights. Advanced costs $1,199 per month and adds API and webhooks, phone support, SMS and voice alerts, and custom cost plans. Enterprise uses custom pricing and includes SAML SSO, audit logs, a 99.99% SLA, API and webhooks, and a dedicated success manager. A 14-day free trial is available.
The product fits teams that need visibility across an existing PBX estate rather than a new calling system. Its collector-based CDR or SMDR approach, compatibility setup guides, read-only dashboard links, and alert channels support operational monitoring across locations. The main boundary is category fit: PBXDom is primarily PBX call analytics, reporting, alerting, and accounting software, not website visitor call-tracking software. Choose it for PBX monitoring and telecom cost control; consider another product if campaign attribution or website-based caller tracking is the central requirement.
Your product? Our editors can test PBXDom in depth and publish a review, labelled as paid · from $149/mo →
PBXDom pricing
All 5 PBXDom plans and prices →
PBXDom fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/mo |
| Dynamic number insertion | Not verified |
| Keyword-level tracking | Not verified |
| Landing-page tracking | Not verified |
| Call recording | Not verified |
| Conversation intelligence | Not verified |
| Included call minutes | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, Windows, iOS, Android |
| Compliance & security | SSO/SAML, 2FA |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: Cisco, Avaya, Mitel, Panasonic, 3CX, Asterisk … See all → |
| Pricing | 14-day trial (source) |
| Website | pbxdom.com |
| Facts checked | 20 Sep 2026 |
PBXDom integrations
PBXDom lists 8 integrations on its own site.
- Cisco
- Avaya
- Mitel
- Panasonic
- 3CX
- Asterisk
- Slack
- Zapier
Alternatives to PBXDom
- AuditcallBroad attribution and conversation intelligence with free access and usage-based pricing.9.4
- NimbataA broad call-attribution platform with free entry pricing and usage-based charges.9.3
- AvidTrakAvidTrak combines included call minutes with detailed attribution, routing, and AI analysis.9.2
Also Ranked In
PBXDom is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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