TextUs review
TextUs combines recruiting campaigns, shared inboxes, automation, analytics, and broad integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
TextUs is a business texting platform for recruiting, sales, marketing, customer engagement, and workforce communication teams. Its core workflow combines two-way one-to-one messaging with SMS and MMS campaigns, shared team inboxes, scheduled messages, automated drip sequences, inbound keywords, contact management, and analytics. Recruiting teams are the clearest fit because TextUs connects with ATS, CRM, and HRIS systems while supporting campaign-based outreach and team conversation management.
Pricing is aimed at organizations with an established texting program rather than casual users. The Pro plan costs $299 per month with monthly billing and includes 5,000 messages per month, 5 phone numbers, SMS and MMS messaging, campaigns and automation, the Smart Delivery Suite including AI Rewrite, and ATS, CRM, and tool integrations. Agreements begin with a 12-month term, so monthly billing still requires a 12-month-or-longer commitment. Enterprise adds custom pricing, custom volume pricing, a Dedicated Customer Success Manager, short-code eligibility, and RCS Branded Sender eligibility. There is no free plan.
Platform coverage is a notable strength: TextUs offers web, iOS, Android, a Chrome extension, an API, embedded messaging, and a RESTful SMS API. Integrations include Salesforce, HubSpot, Microsoft Dynamics, Bullhorn, LaborEdge, TrackerRMS, TalentReef, Greenhouse, Workday, Oracle, SAP, and Zapier. That combination suits recruiting teams that need texting inside existing systems or across multiple business tools. Choose TextUs when integration breadth, shared workflows, and campaign automation justify the starting cost and term commitment. Teams seeking a free entry point or a simpler texting tool should consider a narrower alternative.
TextUs pros and cons
- Where it wins
- Shared inboxes support conversation assignment across teams
- Campaigns, drip sequences, keywords, and analytics support recruiting workflows
- Integrates with Salesforce, HubSpot, Bullhorn, Greenhouse, Workday, and more
- Where it doesn't
- Pro starts at $299 per month
- Monthly billing requires a 12-month-or-longer commitment
- Enterprise pricing and volume costs are custom
TextUs fact sheet, pricing and score →
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