Talkroute
Talkroute: A capable small-business phone system with broad calling features and limited named integrations. Ranked #68 of 166 in Business Phone Systems by our editors (3.0/10); pricing: 7-day trial; best for small businesses needing simple omnichannel calling.
At a glance
- Editor score3.0 / 10
- Pricing7-day trial
- Best forSmall businesses needing simple omnichannel calling
- Free planNo
- Business numbersMultiple
- Facts checked22 Sep 2026
Where it wins
- Unlimited calling, routing, IVR, voicemail transcription, SMS, and MMS
- Apps support web, Windows, macOS, Linux, iOS, and Android
- 24/7 support plus video meetings for up to 100 participants
Where it doesn't
- The Basic plan includes only one user and one phone number
- Named integration coverage centers on Zapier
- Advanced capacity requires higher-tier plans
Our verdict on Talkroute
Talkroute is a cloud-based business phone system for small businesses and teams that want business numbers, calling, messaging, meetings, and voicemail in one service. It supports local and toll-free numbers, call forwarding, sequential or simultaneous ringing, multi-level auto attendant menus, live transfers, extensions, call recording, reporting, and voicemail-to-email with transcription. Desktop, mobile, browser, and API access give teams several ways to handle calls. Optional AI receptionist and bulk-texting products extend the offering, while HIPAA compliance is included among its listed capabilities.
Pricing starts at $19 per month with the Basic plan, which includes one user, one local or toll-free number, one mailbox, 500 text messages per month, unlimited calling, and video meetings. Plus includes three users, two phone numbers, three mailboxes, 2,000 monthly text messages, one menu, and single-digit extensions. Pro raises those limits to 10 users, three phone numbers, 10 mailboxes, 5,000 monthly text messages, unlimited menus, and multi-digit extensions. Enterprise supports 20 or more users, 10 or more numbers and mailboxes, bulk-texting discounts, an SLA, a dedicated account manager, priority support, and onboarding. A seven-day free trial is available.
Talkroute fits teams that need straightforward omnichannel communication across web, desktop, and mobile platforms, with email, chat, phone, and 24/7 support. Zapier is the named integration, and the service also provides an API; businesses expecting a broad set of directly listed integrations should review that fit carefully. The plan structure makes capacity easy to compare, but smaller teams may need Plus or Pro for additional users, numbers, menus, or messaging volume. Choose Talkroute for configurable phone operations without a free plan; consider an alternative if deep ecosystem connectivity is central to your workflow.
Your product? Our editors can test Talkroute in depth and publish a review, labelled as paid · from $149/mo →
Talkroute pricing
All 4 Talkroute plans and prices →
Talkroute fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Included users | 1 users |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Free trial | 7 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | HIPAA |
| Support | Email, Live chat, Phone · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1,000+ integrations: Zapier |
| Pricing | 7-day trial (source) |
| Website | talkroute.com |
| Facts checked | 22 Sep 2026 |
Talkroute integrations
Talkroute lists 1,000+ integrations on its own site — the 1 named here are the ones its pages call out.
- Zapier
Alternatives to Talkroute
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
- Dialpad ConnectA unified business phone system with AI transcription, summaries, routing, and meetings.8.7
See all Talkroute alternatives →
Used Talkroute? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Talkroute for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Talkroute is listed in our Business Phone Systems directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/talkroute/"><img src="https://www.itechguides.com/best/badge/talkroute.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update