Symptomate

At a glance

• Editor score
  8.3 / 10
• Pricing
  Free plan
• Best for
  Families seeking free, cross-platform assessments
• Free plan
  Yes
• Paid from
  Free
• Care guidance
  Both
• Founded
  2012 · Wrocław, Poland
• Facts checked
  14 Nov 2026

• Where it wins

  • Search or body-map symptom entry with case-specific follow-up questions
  • Offers possible causes, explanations, and care-level recommendations
  • Supports child and third-party assessments across web, iOS, and Android

• Where it doesn't

  • Provides informational guidance, not a medical diagnosis
  • The app user must be an adult, even when assessing a child
  • Email is the listed support channel

Our verdict on Symptomate

Symptomate is Infermedica’s self-service symptom checker for people seeking guidance about symptoms and appropriate next steps. It is available on the web and on iOS and Android, and supports assessments for adults and children. A person can also enter symptoms for someone else, making it relevant to families. The app user must be an adult; child assessment eligibility does not mean children can use the app themselves. Symptomate provides informational guidance, not a diagnosis or a substitute for professional care.

The assessment flow combines symptom entry by search or body map with case-specific follow-up questions. It returns possible causes, explanations for possible conditions, and recommendations about care level and next steps. That combination gives users more than a list of possible conditions: the output also helps frame what to do next. Educational articles add general information alongside assessments. Symptomate is a fit for people who want a guided, self-service starting point, but its results should not be treated as a clinical determination.

The product is free according to Infermedica’s about page, and its web and mobile availability makes it accessible across common platforms without a paid tier to weigh. Infermedica states that Symptomate complies with GDPR and HIPAA. The listed support channel is email. Choose it if you want free assessments with follow-up questions, possible causes, and care guidance for yourself or a child. Look elsewhere if you need a medical diagnosis, care delivered by a clinician, or a tool that children can operate as the app user.

Your product? Our editors can test Symptomate in depth and publish a review, labelled as paid · from $149/mo →

Symptomate pricing

Symptomate fact sheet

Alternatives to Symptomate

• NNHS 111 onlineFree guided triage points people aged 5 and over toward an appropriate next step.9.3
• HShealthdirect Symptom CheckerA free, Australia-focused symptom triage tool that guides users toward a next step.9.2
• WSWebMD Symptom CheckerA free, familiar symptom checker for exploring possible conditions across web and mobile.9.0

See all Symptomate alternatives →

Symptomate vs the competition

• SNSymptomate vs NHS 111 online
• SHSSymptomate vs healthdirect Symptom Checker
• SWSSymptomate vs WebMD Symptom Checker
• SAHSymptomate vs Ada Health
• SBHSymptomate vs Buoy Health
• SMSymptomate vs Mediktor

Compare Symptomate with any tool side by side →

Featured on iTechGuides

Symptomate is listed in our AI Symptom Checker Apps directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

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Last updated 14 Nov 2026 · How we research and update