Head-to-head · AI Symptom Checker Apps

NHS 111 online vs Symptomate

Updated Nov 2026
Both researched from official sources
4 checks side by side

Higher score NHS 111 online #1 in AI Symptom Checker Apps 9.3/10 Free plan Free plan✓ 3 of 3 features Visit NHS 111

Symptomate #5 in AI Symptom Checker Apps 8.3/10 Free plan Free plan✓ 3 of 3 features Visit Symptomate

NHS 111 online leads on 0 checks, Symptomate on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreNHS 111 online · 9.3/10
Free planboth

NHS 111 online scores higher on our rubric for ai symptom checker apps: 9.3 against 8.3 out of 10; our editors rank them #1 and #5.

On age coverage, Symptomate gives you All_ages where NHS 111 online offers Children.

NHS 111 online is the better fit for people aged 5+ in England seeking urgent care guidance. Symptomate is the better fit for families seeking free, cross-platform assessments.

NHS 111 online fits best
People aged 5+ in England seeking urgent care guidance
Symptomate fits best
Families seeking free, cross-platform assessments

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Show only differences

Feature	NHS 111 online 9.3/10 Visit ↗	Symptomate 8.3/10 Visit ↗
At a glance
Editor score	9.3	8.3
Ranking	#1 in AI Symptom Checker Apps	#5 in AI Symptom Checker Apps
Best for	People aged 5+ in England seeking urgent care guidance	Families seeking free, cross-platform assessments
Pricing model	Free	Free
Starting price	Free plan	Free plan
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Docs · 24/7	Email
Features NHS 111 online 3/3 · Symptomate 3/3
Web access	✓	✓
Mobile app	✓	✓
Follow-up questions	✓	✓
Specs
Symptom input	Guided	Guided
Care guidance	Both	Both
Age coverage	Children	All_ages
Our review
Pros	Free access on the web and through the NHS App Guided questions lead to self-care or care-service guidance May offer a nurse callback with a timeframe	Search or body-map symptom entry with case-specific follow-up questions Offers possible causes, explanations, and care-level recommendations Supports child and third-party assessments across web, iOS, and Android
Cons	Assesses one main symptom at a time Provides guidance, not a diagnosis For people under 5, another NHS 111 route is needed	Provides informational guidance, not a medical diagnosis The app user must be an adult, even when assessing a child Email is the listed support channel
Our verdict	For people aged 5 and over in England who need urgent advice for a non-life-threatening situation, NHS 111 online offers a guided symptom assessment. Users choose the main symptom they are concerned about and answer questions; the service… Read the review →	Symptomate is Infermedica’s self-service symptom checker for people seeking guidance about symptoms and appropriate next steps. It is available on the web and on iOS and Android, and supports assessments for adults and children. A person… Read the review →

N NHS 111 onlineAI Symptom Checker Apps 9.3Free plan
S SymptomateAI Symptom Checker Apps 8.3Free plan

Compare the top tools in

Strengths and trade-offs

NHS 111 online — where it wins
- Free access on the web and through the NHS App
- Guided questions lead to self-care or care-service guidance
- May offer a nurse callback with a timeframe
Where it doesn't
- Assesses one main symptom at a time
- Provides guidance, not a diagnosis
- For people under 5, another NHS 111 route is needed
Symptomate — where it wins
- Search or body-map symptom entry with case-specific follow-up questions
- Offers possible causes, explanations, and care-level recommendations
- Supports child and third-party assessments across web, iOS, and Android
Where it doesn't
- Provides informational guidance, not a medical diagnosis
- The app user must be an adult, even when assessing a child
- Email is the listed support channel

NHS 111 online9.3/10 · Free plan
Free guided triage points people aged 5 and over toward an appropriate next step.
Visit NHS 111 Full verdict →
Symptomate8.3/10 · Free plan
A free web and mobile symptom checker for guided assessments across ages.
Visit Symptomate Full verdict →