SiteOps
SiteOps: A focused request-tracking tool for small portfolios, with clear tenant updates. Ranked #29 of 32 in Property Maintenance Management Software by our editors (6.4/10); pricing: Free plan · 30-day trial; best for small portfolios needing simple request tracking.
At a glance
- Editor score6.4 / 10
- PricingFree plan · 30-day trial
- Best forSmall portfolios needing simple request tracking
- Free planYes
- Paid from$300/yr
- Facts checked22 Sep 2026
Where it wins
- Free plan with tenant status tracking and mobile-friendly forms
- Kanban workflow with new, in-progress, and done statuses
- Public status lookup and email notifications keep tenants informed
Where it doesn't
- Does not verify work orders, vendors, or inspections
- Web-only access limits platform coverage
- Advanced team management starts at the Growth plan
Our verdict on SiteOps
SiteOps is a web-based maintenance request platform for property managers, independent landlords, and property teams managing multiple properties. Tenants submit property-specific requests with unit or room details, categories, descriptions, contact information, and optional photos. Managers can organize requests through a Kanban board, maintain status history with optional notes, and filter activity across properties. The product is best suited to small portfolios that need a straightforward request portal rather than a broader maintenance operations system.
The plan structure supports a gradual start. The Free plan includes email notifications, tenant status tracking, and mobile-friendly forms. Starter costs $25 per month or $300 per year and adds custom categories plus 1 manager account. Growth costs $67 per month or $804 per year and adds Team Management. Pro costs $169 per month or $2,028 per year and includes Priority Team Management. A 30-day free trial is also available. These tiers make the product accessible for basic request intake, while teams needing management features should look beyond the Free and Starter plans.
SiteOps stands out for tenant communication and visibility. Confirmation codes and unit numbers support public request status lookup, while email notifications can cover new requests and status changes. Custom categories, optional photo uploads, and multi-property filtering add useful structure without changing the product’s narrow focus. However, SiteOps does not verify work orders, vendors, or inspections, so organizations needing those controls should choose a more comprehensive property maintenance system. Pick SiteOps when request tracking and tenant updates are the priority; avoid it when maintenance oversight extends beyond the request lifecycle.
Your product? Our editors can test SiteOps in depth and publish a review, labelled as paid · from $149/mo →
SiteOps pricing
All 4 SiteOps plans and prices →
SiteOps fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $300/yr |
| Work order management | Not verified |
| Vendor management | Not verified |
| Inspection workflows | Not verified |
| Tenant request portal | Yes |
| Mobile access | Yes |
| Included unit limit | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Stripe, Google sign-in, AWS |
| Pricing | Free plan · 30-day trial (source) |
| Website | siteops.org |
| Facts checked | 22 Sep 2026 |
SiteOps integrations
SiteOps lists 3 integrations on its own site.
- Stripe
- Google sign-in
- AWS
Alternatives to SiteOps
- UpKeepA broad CMMS with transparent entry pricing and advanced paid-tier capabilities.9.3
- Smart Maintenance by CohesionA broad maintenance system for commercial property teams managing complex portfolios.9.1
- Cove Building OperationsA connected platform for managing commercial building maintenance and operations.9.0
See all SiteOps alternatives →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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