Shokken
Shokken: A focused waitlist tool for restaurants managing several guest queues. Ranked #18 of 24 in Restaurant Waitlist Software by our editors (6.5/10); pricing: Free plan; best for restaurants needing basic multi-area waitlists.
At a glance
- Editor score6.5 / 10
- PricingFree plan
- Best forRestaurants needing basic multi-area waitlists
- Free planYes
- Paid from$200/mo
- Guest notificationsYes
- Facts checked20 Sep 2026
Where it wins
- Free plan includes QR joining, live tracking, and kiosk mode
- Supports separate queues for bar, patio, and dining room
- Syncs waitlists across devices and offers guest self-leave
Where it doesn't
- Pro costs $200 per month
- Transactional texting and branded QR removal require Pro
- The published plans focus on waitlists rather than reservations or analytics
Our verdict on Shokken
Shokken is a restaurant waitlist management app for host stands and guest self-service. Restaurants can enter walk-in parties manually, or guests can join through a QR code in a browser. Guests can follow their position through a live tracker, while staff can notify, seat, or remove parties. It supports iOS and Android host devices, tablet kiosk mode, and multiple queues for areas such as a bar, patio, and dining room. That makes it a practical fit for restaurants that need basic multi-area waitlist management across host and guest touchpoints.
The Free plan covers the core operating workflow without a monthly charge: manual guest entry, QR self-join, a browser live tracker, kiosk mode, multiple waitlists, and public menus. The product also includes multi-device synchronization, guest self-leave from the tracker, automatic nightly cleanup of finished parties, and QR signage creation through Print Studio. The category specifications identify guest notifications, online check-in, SMS notifications, and multi-channel guest check-in as supported capabilities. The free tier is therefore suited to restaurants that want digital queue access and visibility without adding paid messaging.
The Pro plan costs $200 per month according to the vendor's pricing page. It adds transactional guest text updates, message-template packs, QR codes without Shokken branding, and a custom account menu link. The main trade-off is scope: the published plans emphasize waitlist intake, queue tracking, and messaging rather than broader restaurant functions such as reservations or analytics. Restaurants should choose Shokken when multi-area queues, QR entry, kiosk access, and live tracking are the priority. Teams looking for a wider restaurant operations platform should compare products with those additional functions.
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Shokken pricing
All 2 Shokken plans and prices →
Shokken fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $200/mo |
| Guest notifications | Yes |
| Online check-in | Yes |
| SMS notifications | Yes |
| Wait estimate format | Range |
| Guest check-in methods | Multi-channel |
| Guest limit | Not verified |
| Location limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | |
| Built for | Small business, Mid-market (editorial estimate) |
| Pricing | Free plan (source) |
| Website | shokken.rsvp |
| Facts checked | 20 Sep 2026 |
Alternatives to Shokken
- WaitwhileA flexible waitlist platform for restaurants managing multiple locations and channels.8.9
- TablesReadyA flexible waitlist system for restaurants that need bookings, texting, and analytics.8.6
- SpotOn ReserveA capable waitlist and floor-management option for restaurants on SpotOn POS.8.2
See all Shokken alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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