Senso
Senso: A broad usability research suite with self-hosted deployment and API access. Ranked #39 of 52 in Usability Testing Software by our editors (5.5/10); pricing: Pricing on request; best for organizations needing self-hosted and API options.
At a glance
- Editor score5.5 / 10
- PricingPricing on request
- Best forOrganizations needing self-hosted and API options
- Free planNo
- Participant recruitmentYes
- Facts checked22 Sep 2026
Where it wins
- Supports moderated and unmoderated studies across web, desktop, and mobile
- Combines recordings, transcription, surveys, diary research, and exports
- Offers API integration and self-hosted deployment for Corporate plans
Where it doesn't
- Pricing is quote-based rather than publicly displayed
- Start limits teams to 6 UX tests and 10 surveys per year
- Participant recruitment services are available only on the Corporate plan
Our verdict on Senso
Senso is a UX and CX research platform for product managers, UX researchers, marketers, development teams, and organizations studying digital-product behavior. It supports moderated and unmoderated usability testing, prototype testing for Figma, Axure, and InVision, surveys, diary research, and studies of websites, desktop software, iOS apps, and Android apps. Researchers can work with their own participants or use participant-recruitment services, while study outputs can include screencast, face, voice, and metadata recordings, transcription, and exports in Word, Excel, and CSV formats.
The published plans are structured around product scope, research volume, users, and deployment. Start is for a single product and includes 5 users, 6 UX tests per year, 10 surveys per year, cloud data storage, and unlimited recruitment of own participants. Standard expands to multiple products and services, with 15 users, unlimited UX tests, unlimited surveys, cloud storage, and unlimited recruitment of own participants. Corporate includes 25 users, unlimited UX tests and surveys, self-hosted deployment, and participant recruitment. The pricing page uses a contact-sales model, and the site advertises a free first trial test rather than a recurring free plan.
Senso’s strongest fit is for teams that need research breadth across prototypes, websites, software, and mobile apps, along with methods such as first-click tests, five-second tests, and pairwise comparison. Its API integration, self-hosted installation, role policies, and SAP integration support organizations with specific platform or governance requirements. Choose Senso when varied study types, rich recordings, exports, and deployment choice matter. Smaller teams seeking transparent subscription pricing or a recurring free plan should consider a more self-serve alternative.
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Senso pricing
Senso fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Participant recruitment | Yes |
| Moderated sessions | Yes |
| Unmoderated sessions | Yes |
| Prototype support | Yes |
| Mobile app support | Yes |
| Participant limit | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: SAP |
| Pricing | Pricing on request (source) |
| Website | sensostudy.com |
| Facts checked | 22 Sep 2026 |
Senso integrations
Senso lists 1 integrations on its own site.
- SAP
Alternatives to Senso
- MazeA broad research toolkit with meaningful free access and an enterprise path.9.4
- UserTestingA mature research platform combining recruited participants, moderated sessions, and AI-assisted analysis.9.2
- LyssnaA broad web-based research toolkit with a useful free plan and limited mobile coverage.9.1
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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