Senso review
A broad usability research suite with self-hosted deployment and API access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Senso is a UX and CX research platform for product managers, UX researchers, marketers, development teams, and organizations studying digital-product behavior. It supports moderated and unmoderated usability testing, prototype testing for Figma, Axure, and InVision, surveys, diary research, and studies of websites, desktop software, iOS apps, and Android apps. Researchers can work with their own participants or use participant-recruitment services, while study outputs can include screencast, face, voice, and metadata recordings, transcription, and exports in Word, Excel, and CSV formats.
The published plans are structured around product scope, research volume, users, and deployment. Start is for a single product and includes 5 users, 6 UX tests per year, 10 surveys per year, cloud data storage, and unlimited recruitment of own participants. Standard expands to multiple products and services, with 15 users, unlimited UX tests, unlimited surveys, cloud storage, and unlimited recruitment of own participants. Corporate includes 25 users, unlimited UX tests and surveys, self-hosted deployment, and participant recruitment. The pricing page uses a contact-sales model, and the site advertises a free first trial test rather than a recurring free plan.
Senso’s strongest fit is for teams that need research breadth across prototypes, websites, software, and mobile apps, along with methods such as first-click tests, five-second tests, and pairwise comparison. Its API integration, self-hosted installation, role policies, and SAP integration support organizations with specific platform or governance requirements. Choose Senso when varied study types, rich recordings, exports, and deployment choice matter. Smaller teams seeking transparent subscription pricing or a recurring free plan should consider a more self-serve alternative.
Senso pros and cons
- Where it wins
- Supports moderated and unmoderated studies across web, desktop, and mobile
- Combines recordings, transcription, surveys, diary research, and exports
- Offers API integration and self-hosted deployment for Corporate plans
- Where it doesn't
- Pricing is quote-based rather than publicly displayed
- Start limits teams to 6 UX tests and 10 surveys per year
- Participant recruitment services are available only on the Corporate plan
Senso fact sheet, pricing and score →
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