SatisMeter review
A focused choice for NPS and survey programs across web, mobile, and email.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SatisMeter is a customer feedback platform for product, marketing, and customer success teams. It collects NPS, CSAT, CES, product-market-fit, and custom survey responses through web, in-app, mobile, and email channels. Teams can combine scored responses with written feedback, user profiles, and response statistics, making it suited to structured feedback programs and product research. Its multilingual support and customizable design also support surveys across different audiences and markets.
Survey targeting is a central strength. SatisMeter supports user-attribute targeting, event-triggered surveys, recurring scheduling, throttling, sampling, and conditional logic. This gives teams control over when feedback is requested and which questions respondents see. Dashboard reporting brings together NPS scores, written feedback, user profiles, and response statistics, while CSV export supports further analysis. Product teams can connect feedback to roadmap decisions, and integrations with Productboard, Intercom, Slack, Segment, Salesforce, CustomerGauge, Zapier, and EnjoyHQ extend its fit across customer-feedback workflows.
The published plans make the trade-off clear. Free costs $0 per month and includes 25 responses per month, unlimited projects, team members, and surveys, with all features included. Growth costs $199 per month, raises the allowance to 1,000 responses per month, and is intended for approximately 10,000 active users; it also includes all features. Enterprise is a custom plan for organizations with more than 10,000 active users. SatisMeter is a strong fit for teams that need targeted, recurring NPS and survey programs with broad delivery options. Teams with very low response volumes can start on Free, while larger organizations should assess whether the Growth allowance or a custom Enterprise plan matches their scale.
SatisMeter pros and cons
- Where it wins
- Supports NPS, CSAT, CES, and product-market-fit surveys
- Targets users by attributes or events with conditional logic
- Connects feedback workflows through integrations, API, webhooks, and Zapier
- Where it doesn't
- The Free plan is limited to 25 responses per month
- Growth costs $199 per month and includes 1,000 responses
- Organizations above 10,000 active users need a custom Enterprise plan
SatisMeter fact sheet, pricing and score →
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