Sansan review
A shared contact hub for enterprise teams that turn business cards into relationship data.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sansan is a cloud-based business card and contact management solution for organizations that need a shared view of professional relationships. It digitizes paper business cards and stores contact data, company information, sales history, notes, and activity records in a centralized database. Teams can search and share contacts, view company organization trees, record emails, calls, and meetings, and connect with contacts across web, iOS, and Android. With a minimum of 10 users, Sansan is aimed more at coordinated business development and sales teams than at individual address-book management.
Its standout strength is the breadth of contact capture and relationship context. Business card scanning and digitization can be complemented by CSV import and Contact Inbox, which extracts contacts from email signatures. Reminders can be linked to business cards or reports, while targeted email lists and campaign metrics extend the system into follow-up and outreach. Salesforce and API integrations support connections with external workflows, and the broader integration set includes Gmail, Microsoft Outlook, Microsoft 365, Marketo, and Zapier.
Sansan’s organization-wide design is the main buying consideration. It suits companies that want shared contact ownership, searchable relationship history, company structures, and centralized activity management. Security controls include two-factor and SAML authentication, and AI features are included. Pricing is contact-sales rather than a published plan structure, so evaluation centers on organizational fit and a sales conversation. Choose Sansan when business-card networks and team-wide contact visibility are priorities; individual users or very small teams may prefer a narrower contact tool without a 10-user minimum.
Sansan pros and cons
- Where it wins
- Centralizes business cards, company trees, activities, notes, and sales history
- Supports Salesforce, API, Gmail, Outlook, Microsoft 365, Marketo, and Zapier
- Includes two-factor authentication, SAML, mobile apps, and campaign metrics
- Where it doesn't
- Pricing requires contacting sales
- The service has a minimum of 10 users
- Its organization-wide focus may exceed individual contact-management needs
Sansan fact sheet, pricing and score →
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