Salesforce Backup & Recover (formerly Own Recover) review
A Salesforce-centered backup service with granular recovery and enterprise controls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Salesforce Backup & Recover, formerly Own Recover, is a SaaS backup and recovery product for organizations protecting business-critical data from loss or corruption. It is especially suited to Salesforce teams managing production orgs and sandboxes, while also covering Microsoft Dynamics 365 and ServiceNow. The product combines automated daily backups with recovery controls, retention policies, unusual-change alerts, audit logs, and API-based backup exports. Its item-level restore scope is relevant for teams that need to recover selected records rather than restore an entire environment.
The feature set is strongest around data visibility and targeted recovery. Smart alerts flag unusual data changes, while backup and metadata comparisons help teams identify what changed between backup states. Granular recovery lets administrators select specific data and records, and configurable retention policies provide control over how long backup data is retained. Centralized management across production orgs and sandboxes is useful for organizations with multiple Salesforce environments. API exports also give technical teams a way to move backup data into broader operational workflows. These controls make the product a strong fit for Salesforce-focused resilience and recovery requirements.
Pricing is contact-sales, so buyers should expect a quote-based purchasing process rather than a published plan comparison. Continuous data protection is available as an add-on to the automated daily backup capability, which makes the protection model more adaptable but adds a tiering decision. Organizations centered on Salesforce and needing granular recovery, change monitoring, retention controls, and multi-org administration should shortlist it. Teams seeking a broader integration footprint or a straightforward self-serve price may prefer a product aligned more closely with those priorities.
Salesforce Backup & Recover (formerly Own Recover) pros and cons
- Where it wins
- Automated daily backups with optional continuous data protection
- Granular, item-level recovery with backup and metadata comparisons
- Centralized management across production orgs and sandboxes
- Where it doesn't
- Pricing is quote-based rather than published by plan
- Continuous protection requires an additional add-on
- Its listed integrations focus on Salesforce, Dynamics 365, and ServiceNow
Salesforce Backup & Recover (formerly Own Recover) fact sheet, pricing and score →
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