ReviewFire
ReviewFire: A Google-focused review platform with routing, analytics, alerts, and sales-led pricing. Ranked #21 of 29 in Salon Reputation Management Software by our editors (7.3/10); pricing: Pricing on request; best for google-focused teams needing feedback routing.
At a glance
- Editor score7.3 / 10
- PricingPricing on request
- Best forGoogle-focused teams needing feedback routing
- Free planNo
- Review sourcesGoogle Business Profile; Facebook
- Facts checked21 Sep 2026
Where it wins
- Automates review requests and routes low ratings to private feedback.
- Combines Google review aggregation, sentiment analysis, and response suggestions.
- Supports multi-location dashboards, employee insights, CSV import, and REST API.
Where it doesn't
- Pricing is tailored through a contact-sales process.
- There is no self-serve trial or free plan.
- Its strongest verified workflow centers on Google Business Profile.
Our verdict on ReviewFire
ReviewFire is review-management software for local service businesses, salons, healthcare practices, restaurants, and multi-location brands. It automates email review requests, gathers private feedback from low ratings, aggregates Google Business Profile reviews, and provides alerts, sentiment analysis, and AI-assisted response suggestions. Teams can compare locations, employees, and review trends through dashboards, while CSV import and a REST API support data workflows.
The published plans are organized around business scale and service level. Small Business includes unlimited feedback requests, daily review scans, notifications, dashboards, and Google Business Profile integration. Brand adds multi-location monitoring and reporting, SMS review requests, employee-level feedback gathering, and real-time Google integration. Managed moves beyond software access with handled review and feedback responses, an escalation process, on-demand reporting, and access to new tools and beta projects. Pricing is tailored through contact with the vendor, and customers begin with a free demo rather than a self-serve trial.
Google Business Profile is the central ecosystem fit, with Mailgun, CSV import, and REST API support extending the workflow. Real-time alerts, weekly performance reports, private routing, and AI-assisted replies make the product suited to teams that need a structured response process rather than review collection alone. Multi-location reporting and employee-level insights are most relevant to growing brands, while smaller teams may find the sales-led buying process less convenient. ReviewFire is a strong fit for Google-focused salon teams that want feedback routing and operational visibility; organizations needing broad, clearly defined review-source coverage should compare alternatives before choosing it.
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ReviewFire pricing
All 3 ReviewFire plans and prices →
ReviewFire fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Review sources | Google Business Profile; Facebook |
| Review requests | Yes |
| Response workflows | Yes |
| Sentiment analysis | Yes |
| Location limit | 1 locations |
| Team seat limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: Google Business Profile, Mailgun, CSV import, REST API See all → |
| Pricing | Pricing on request (source) |
| Website | reviewfire.com |
| Facts checked | 21 Sep 2026 |
ReviewFire integrations
ReviewFire lists 4 integrations on its own site.
- Google Business Profile
- Mailgun
- CSV import
- REST API
See all ReviewFire integrations →
Alternatives to ReviewFire
- BellaA salon-focused operating layer for review recovery, booking, and multi-location reporting.9.4
- ReviewshakeA capable review management suite with multichannel requests, AI responses, and integrations.9.2
- LocalClarityBroad review coverage, centralized workflows, and AI assistance for growing salon groups.9.1
See all ReviewFire alternatives →
Also Ranked In
ReviewFire is ranked in 2 of our directories.
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Featured on iTechGuides
ReviewFire is listed in our Salon Reputation Management Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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