Review Collect
Review Collect: A multichannel review hub for commerce and multi-location teams. Ranked #71 of 164 in Review Management Software by our editors (3.0/10); pricing: Pricing on request; best for commerce teams wanting multichannel review collection.
At a glance
- Editor score3.0 / 10
- PricingPricing on request
- Best forCommerce teams wanting multichannel review collection
- Request channelsMultichannel
- Founded2024
- Facts checked21 Sep 2026
Where it wins
- Collects reviews through email, SMS, WhatsApp, RCS and QR codes
- Centralizes monitoring across Google, Trustpilot, Verified Reviews and Yotpo
- Adds routing, alerts, analytics and AI-assisted responses
Where it doesn't
- Advanced channels and analysis require higher-tier plans
- Enterprise features are reserved for larger operational needs
- Web-only access may not suit teams needing a native mobile app
Our verdict on Review Collect
Review Collect is review-management software for e-commerce and multi-location businesses. It gathers post-purchase feedback through email, SMS, WhatsApp, RCS and QR codes, then brings reviews from multiple platforms into a centralized dashboard. Commerce teams can route customers based on ratings, provide private mediation, monitor critical reviews and distribute reviews to platforms such as Google, Trustpilot, Verified Reviews and Yotpo. Its audience is businesses that need collection, monitoring and response workflows in one web-based product.
The plan structure scales from basic collection to broader customer communication and analysis. The Free plan provides an entry point, while Starter adds email and SMS collection, automated post-delivery sequences, review routing, alerts, a customized review page, and dashboard and conversion reports. Premium extends the channel mix with WhatsApp and RCS, multi-channel follow-up, dynamic distribution, semantic review analysis, and on-site pop-ups and contests. Enterprise adds automated AI responses on Google and Trustpilot, AI suggestions for negative reviews, competitive monitoring, multi-location Google review distribution, SSO and audit logs. This makes Starter a fit for focused post-purchase programs, while Premium and Enterprise suit teams with wider channel, location or governance needs.
Integrations are a practical strength for commerce and customer-operations teams. Review Collect connects with Shopify, WooCommerce, PrestaShop, Magento, Gorgias, Zendesk, Klaviyo, HubSpot, Salesforce, Slack and Google Sheets, alongside review destinations including Google My Business, Trustpilot, Verified Reviews and Yotpo. The product also combines sentiment analysis, conversion analytics, real-time alerts and AI-assisted responses. Choose it when review collection and multi-platform management are central to the workflow. Businesses seeking a native mobile experience or only a simple single-channel request tool may find its broader feature structure unnecessary.
Your product? Our editors can test Review Collect in depth and publish a review, labelled as paid · from $149/mo →
Review Collect pricing
All 3 Review Collect plans and prices →
Review Collect fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Review sources | Google Business Profile, Trustpilot, Verified Reviews, Yotpo, Bazaarvoice, eKomi, Judge.me, Loox |
| Request channels | Multichannel |
| Location limit | Not verified |
| Monitoring alerts | Yes |
| AI response assistance | Yes |
| Review display widgets | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Email, Live chat · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Bazaarvoice, Brevo, Crisp, Google Business Profile, Google Sheets, Gorgias … See all → |
| Pricing | Pricing on request (source) |
| Website | review-collect.com |
| Facts checked | 21 Sep 2026 |
Review Collect integrations
Review Collect lists 20 integrations on its own site.
- Bazaarvoice
- Brevo
- Crisp
- Google Business Profile
- Google Sheets
- Gorgias
- HubSpot
- Judge.me
- Klaviyo
- Loox
- Magento
- PrestaShop
- QR Code
- Salesforce
- Shopify
- Slack
- SMS
- Trustpilot
- Verified Reviews
See all Review Collect integrations →
Alternatives to Review Collect
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
See all Review Collect alternatives →
Used Review Collect? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Review Collect for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Review Collect is listed in our Review Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/review-collect/"><img src="https://www.itechguides.com/best/badge/review-collect.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update