Reelo
Reelo: A broad restaurant CRM with a free entry point and paid automation, loyalty, and feedback tools. Ranked #3 of 34 in Restaurant Marketing Software by our editors (9.2/10); pricing: Free plan · 14-day trial; best for budget-conscious restaurants in India.
At a glance
- Editor score9.2 / 10
- PricingFree plan · 14-day trial
- Best forBudget-conscious restaurants in India
- Free planYes
- Paid from₹3,250/site/mo
- Campaign channelsMultichannel
- Facts checked20 Sep 2026
Where it wins
- Free plan includes SMS and email campaigns plus customer insights
- Automates loyalty, win-back, birthday, review-request, and other journeys
- Integrates with 12 restaurant POS systems, including Petpooja and DotPe
Where it doesn't
- The Forever Free plan does not include the paid plan's listed loyalty tools
- Growth pricing is labeled yearly but displayed as monthly billing
- The platform spans many functions, which may exceed the needs of simple campaign users
Our verdict on Reelo
Reelo is a restaurant CRM and customer engagement platform for restaurants, cafés, bars, pubs, QSR chains, cloud kitchens, and food courts. It brings together guest profiles, visit and spend data, preferences, feedback, loyalty programs, memberships, referrals, campaigns, QR-code acquisition, and review promotion. Restaurants can reach customers through email, SMS, WhatsApp, and other channels, while a mobile dashboard covers sales, campaigns, customers, and feedback. Its broad scope suits operators that want marketing and retention activity connected to restaurant data.
Pricing gives smaller restaurants a low-risk entry point. The Forever Free plan includes campaigns via SMS and email, customer insights, and business insights. The paid Growth Yearly plan is displayed at INR 3,250 per outlet per month with monthly billing and adds a branded loyalty program, customer feedback, online-review growth, automated campaigns, app campaigns, and QR codes. A 14-day Growth trial is also available. The plan naming and billing presentation require attention when comparing costs across outlets, especially for operators managing multiple locations.
Its platform fit is a notable strength for restaurant teams already working with supported POS systems. Reelo lists integrations with Petpooja, DotPe, eZee Optimus, AllPOS, Ciferon, Digitory, LucidPOS, RoyalPOS, TMBill, VasyERP, Sparktech, and HorecaFox. POS connections support transaction and customer data, segmentation, campaign measurement, and follow-up communication. Automated birthday, anniversary, onboarding, win-back, and review-request campaigns add depth beyond basic messaging. Choose Reelo if you want CRM, loyalty, feedback, reviews, and multichannel campaigns in one restaurant-focused system; choose a simpler campaign tool if you only need occasional email or SMS outreach.
Your product? Our editors can test Reelo in depth and publish a review, labelled as paid · from $149/mo →
Reelo pricing
All 2 Reelo plans and prices →
Reelo fact sheet
| Free plan | Yes |
|---|---|
| Paid from | ₹3,250/site/mo |
| Campaign channels | Multichannel |
| Audience segmentation | Yes |
| Automated campaigns | Yes |
| Loyalty program | Yes |
| POS integration | Yes |
| Guest or contact limit | Not verified |
| Review requests | Yes |
| Free trial | 14 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 35+ integrations: Petpooja, DotPe, eZee Optimus, AllPOS, Ciferon, Digitory … See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | reelo.io |
| Facts checked | 20 Sep 2026 |
Reelo integrations
Reelo lists 35+ integrations on its own site — the 12 named here are the ones its pages call out.
- Petpooja
- DotPe
- eZee Optimus
- AllPOS
- Ciferon
- Digitory
- LucidPOS
- RoyalPOS
- TMBill
- VasyERP
- Sparktech
- HorecaFox
Alternatives to Reelo
- AppfrontA broad restaurant marketing stack for brands managing ordering, loyalty, and campaigns.9.4
- Bloom IntelligenceA data-focused restaurant marketing platform with attribution, automation, and guest intelligence.9.3
- AirshipA multi-location restaurant CRM combining email, SMS, loyalty and guest analytics.9.1
Reelo vs the competition
- Reelo vs Appfront
- Reelo vs Bloom Intelligence
- Reelo vs Airship
- Reelo vs Fishbowl
- Reelo vs Stampede
- Reelo vs Dishio
Compare Reelo with any tool side by side →
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The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Reelo for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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