Rafiki AI
Rafiki AI: Broad conversation intelligence with a low annual entry price and extensive integrations. Ranked #2 of 23 in AI Sales Call Analysis Software by our editors (9.0/10); pricing: From $19/user/mo (annual) · 14-day trial; best for teams needing broad, low-cost conversation intelligence.
At a glance
- Editor score9.0 / 10
- PricingFrom $19/user/mo (annual) · 14-day trial
- Best forTeams needing broad, low-cost conversation intelligence
- Free planNo
- Paid from$19/user/mo
- Coaching scorecardsYes
- Facts checked20 Sep 2026
Where it wins
- Transcription, summaries, trackers, scoring, coaching, and deal intelligence
- Integrates with major CRMs, conferencing tools, dialers, and calendars
- Available across web, desktop, mobile, Chrome, and API environments
Where it doesn't
- There is no permanent free plan
- The $19 Starter price requires annual billing
- Advanced security and deployment features are limited to Enterprise
Our verdict on Rafiki AI
Rafiki AI is conversation intelligence software for sales and revenue teams. It records, transcribes, and analyzes meetings, phone conversations, and uploaded audio or video. Its feature set covers AI-generated summaries, action items, next steps, follow-up emails, objection and topic detection, searchable conversation insights, CRM synchronization, deal intelligence, and AI role-play training. The product fits teams that want one system spanning call analysis, coaching, pipeline visibility, and CRM updates across web, Windows, macOS, iOS, Android, Chrome, and API environments.
Pricing is straightforward across the two published paid tiers. Starter costs $19 per user per month when billed annually and includes Smart Call Summary, follow-up email generation, snippets, playlists, sharing, CRM summary sync, the Ask Rafiki assistant, and transcription in more than 60 languages. Premium costs $49 per user per month when billed annually and adds unlimited recording, audio and video, unlimited transcription, Smart Call Scoring, automatic CRM field capture, and a deal dashboard with forecasting. A 14-day trial is available, while Enterprise adds in-house deployment, internal and business-intelligence API access, dedicated support and monitoring, multi-team customizations, and advanced security features.
Integration breadth is a central strength. Rafiki connects with Salesforce, HubSpot, Zoho CRM, Pipedrive, Freshworks, Monday.com, Close, and Attio, alongside Zoom, Google Meet, Microsoft Teams, Webex, Zoho Meeting, RingCentral Video, and Google Calendar. That combination supports CRM association with deals and contacts while bringing conversations from conferencing platforms, phone systems, dialers, and uploaded recordings into the analysis workflow. Choose Rafiki if broad coverage, coaching tools, and CRM-connected intelligence matter more than a free tier. Teams seeking a permanently free option or access to advanced deployment and security controls without Enterprise should look elsewhere.
Rafiki AI pricing
All 3 Rafiki AI plans and prices →
Rafiki AI fact sheet
| Free plan | No |
|---|---|
| Paid from | $19/user/mo |
| Call transcription | Yes |
| Objection detection | Yes |
| Coaching scorecards | Yes |
| Next-step extraction | Yes |
| Conversation sources | Not verified |
| CRM synchronization | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android, Chrome extension |
| Compliance & security | SOC 2, GDPR |
| Support | Email, Live chat, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 42+ integrations: Salesforce, HubSpot, Zoho CRM, Pipedrive, Freshworks, Monday.com … See all → |
| Pricing | From $19/user/mo (annual) · 14-day trial (source) |
| Website | getrafiki.ai |
| Facts checked | 20 Sep 2026 |
Rafiki AI integrations
Rafiki AI lists 42+ integrations on its own site — the 20 named here are the ones its pages call out.
- Salesforce
- HubSpot
- Zoho CRM
- Pipedrive
- Freshworks
- Monday.com
- Close
- Attio
- Zoom
- Google Meet
- Microsoft Teams
- Webex
- Zoho Meeting
- RingCentral Video
- Google Calendar
- Outlook
- Aircall
- OpenPhone
- Twilio
- NICE inContact
See all Rafiki AI integrations →
Alternatives to Rafiki AI
- AvomaBroad call intelligence with transcription, coaching, CRM sync, and a free access tier.9.2
- TalkPilotA capable free starting point for live sales-call guidance and CRM-ready follow-up.8.3
- Amotions AIA broad sales coaching toolkit for reps who need live guidance and roleplay.8.2
See all Rafiki AI alternatives →
Rafiki AI vs the competition
- Rafiki AI vs Avoma
- Rafiki AI vs TalkPilot
- Rafiki AI vs Amotions AI
- Rafiki AI vs Piper AI
- Rafiki AI vs Jiminny
- Rafiki AI vs ConversationPilot
Compare Rafiki AI with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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