PointClickCare Secure Conversations

At a glance

• Editor score
  Not yet scored
• Pricing
  Pricing on request
• Best for
  Senior-care organizations using PointClickCare
• Founded
  2000 · Mississauga, Ontario, Canada
• Facts checked
  20 Sep 2026

• Where it wins

  • Resident-specific conversations connect messages to care workflows
  • Progress notes can be stored automatically in resident records
  • Web, iOS and Android access with secure image sharing

• Where it doesn't

  • Pricing requires contacting sales
  • Designed mainly for skilled nursing and senior living teams
  • Encryption is presented without a detailed technical model

Our verdict on PointClickCare Secure Conversations

PointClickCare Secure Conversations is an encrypted messaging application for healthcare care teams in skilled nursing and senior living environments. It supports real-time communication through web, iOS and Android access, with resident-specific and general conversations for different care discussions. Teams can share secure photos and images, search an authorized company directory, and receive delivery and read notifications. Its central audience is organizations already operating within the PointClickCare environment and needing communication tied to resident care.

The strongest differentiator is its connection to the PointClickCare EHR. Relevant conversations can be stored automatically as progress notes in resident records, helping connect messaging with documentation workflows. Teams can also set urgency and conversation-type notification preferences, which supports time-sensitive updates without treating every message the same way. The product is designed for HIPAA-compliant communication, while its encryption positioning remains high-level rather than describing a detailed technical model. That makes it a focused option for care coordination rather than a general-purpose chat product.

PointClickCare Secure Conversations uses contact-sales pricing, so buyers will need a vendor discussion to evaluate the commercial fit. The published product scope centers on PointClickCare EHR integration and senior-care communication, which should suit organizations that need resident-focused messaging, media sharing, directory search, and record-linked notes. Teams seeking a broad workplace chat system outside skilled nursing or senior living should look elsewhere, as the product's value is tied closely to its healthcare workflow and PointClickCare ecosystem.

PointClickCare Secure Conversations pricing

PointClickCare Secure Conversations fact sheet

PointClickCare Secure Conversations integrations

PointClickCare Secure Conversations lists 1 integrations on its own site.

• PointClickCare EHR

Alternatives to PointClickCare Secure Conversations

• ElementA flexible secure chat platform for teams that need control over deployment and data.5.0
• MattermostA broad, open-source team chat platform for technical teams that need control and integrations.5.0
• Rocket.ChatA broad, open-source team chat platform built for controlled, self-hosted collaboration.5.0

See all PointClickCare Secure Conversations alternatives →

Also listed in

• Long Term Care Software

Featured on iTechGuides

PointClickCare Secure Conversations is listed in our Secure Team Chat Software directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/pointclickcare-secure-conversations/"><img src="https://www.itechguides.com/best/badge/pointclickcare-secure-conversations.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes a score or a verdict. How we rank.