PhoneBurner review
A phone-first sales engagement platform with unlimited dialing and structured follow-ups.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
PhoneBurner is a cloud-based sales engagement platform for teams that rely on phone outreach to connect with prospects and customers. Its core workflow combines unlimited power dialing, CRM and contact management, call logging, voicemail and email follow-ups, workflow automation, sales cadences, reporting, and lead distribution. It is suited to sales organizations in financial services, insurance, mortgage, solar, IT, software, and other phone-led environments that need follow-up actions connected to calling.
The published plans show three paid tiers, all billed annually. Standard starts at $140 per user per month and includes unlimited power dialing, CRM, workflow automation, sales cadence, email sending, and 30 days of call recording storage. Professional costs $165 per user per month and adds softphone dialing, Krisp AI noise cancellation, an open API, live call monitoring and coaching, and 20,000 monthly contact imports. Premium costs $183 per user per month and adds a PhoneBurner number, custom inbound routing, in-app callback answering, call transcription, an AI note-taker, and SMS messaging.
PhoneBurner's strongest fit is a phone-first team that wants calling, email follow-up, cadence sequences, analytics, and CRM synchronization in one workflow. Integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, GoHighLevel, Close, monday.com, SugarCRM, and Zapier, with web and API access also available. The platform includes recordings, reports, monitoring, coaching, webhooks, and routing rules, but it does not provide a shared inbox. Teams that need unlimited dialing and structured one-click follow-ups should consider PhoneBurner; teams centered on shared inbox workflows should look elsewhere.
PhoneBurner pros and cons
- Where it wins
- Unlimited power dialing with one-click voicemail and email follow-ups
- CRM, workflows, cadences, routing rules, and post-call actions
- Salesforce, HubSpot, Zoho CRM, Zapier, API, and webhook connectivity
- Where it doesn't
- Starts at $140 per user per month with annual billing
- Shared inbox is not included
- Advanced coaching, AI, SMS, and routing require higher tiers
PhoneBurner fact sheet, pricing and score →
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