Optima Health EAP
Optima Health EAP: A broad EAP covering counselling, crisis, legal, financial, family and work-life support. Ranked #15 of 21 in Employee Assistance Program Software by our editors (7.8/10); pricing: Pricing on request; best for employers using Microsoft Teams for counselling.
At a glance
- Editor score7.8 / 10
- PricingPricing on request
- Best forEmployers using Microsoft Teams for counselling
- Confidential counselingYes
- Facts checked22 Sep 2026
Where it wins
- 24/7 telephone support with counselling by video, phone or in person
- Covers mental health, money worries, legal, family and work-life concerns
- Includes manager resources and critical-incident and trauma support
Where it doesn't
- Pricing requires a contact-sales conversation
- Microsoft Teams is the only listed integration
- Counselling may require in-person or telephone access as well as video
Our verdict on Optima Health EAP
Optima Health EAP, also branded as Help Employee Assistance on some official pages, provides confidential employee assistance and wellbeing services for organisations. It is designed for employees seeking support with mental health, money worries, carers, consumer and legal matters, family and home concerns, and work-life issues. Access includes 24/7 telephone advice, information and support, with counselling available by video, telephone or in person when clinically required. Employees can also access support online, through writing and live chat.
The service has a broad support scope for employers that want one EAP covering everyday wellbeing and more difficult situations. Its counselling offer is complemented by money-worry support, including debt and gambling, consumer and legal guidance, family and relationship support, career stress and work-life balance assistance. Manager support resources extend the service beyond individual employee access, while critical-incident and trauma support addresses workplace events that require a coordinated response. This breadth makes Optima Health EAP relevant to organisations looking beyond counselling alone.
Microsoft Teams is the key platform fit: video counselling is delivered through Teams, and Teams is the product's listed integration. The published commercial model is contact sales, so organisations should expect to discuss requirements directly rather than select from publicly presented tiers. Optima Health EAP suits employers that want confidential, multi-channel assistance with counselling, financial, legal, family, work-life and crisis support, particularly where Microsoft Teams is already part of employee communication. It is less suitable for buyers seeking a self-serve purchase flow, a broad integration ecosystem, or a narrowly focused counselling-only service.
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Optima Health EAP pricing
Optima Health EAP fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Confidential counseling | Yes |
| Financial and legal help | Yes |
| Work-life support | Yes |
| Crisis support | Yes |
| Included sessions | Not verified |
| Employee access channels | telephone, video, in person, online, writing, live chat |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Phone, Live chat, Email · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: Microsoft Teams |
| Pricing | Pricing on request |
| Website | optimahealth.co.uk |
| Facts checked | 22 Sep 2026 |
Optima Health EAP integrations
Optima Health EAP lists 1 integrations on its own site.
- Microsoft Teams
Alternatives to Optima Health EAP
- HealthHero EAPA broad EAP with low annual per-user pricing and higher-tier whole-health services.9.3
- ComPsych GuidanceResourcesA mature EAP combining care access, navigation, coaching, and employer reporting.9.1
- Optum Global EAPDefined short-term counselling with 24/7 specialist support and crisis resources.9.0
See all Optima Health EAP alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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