Onyx Legal
Onyx Legal: A consultation-priced intake agent for firms that qualify plaintiff matters. Ranked #24 of 25 in Legal Intake Software by our editors (6.7/10); pricing: Paid; best for firms paying per consultation.
At a glance
- Editor score6.7 / 10
- PricingPaid
- Best forFirms paying per consultation
- Free planNo
- Paid from$3/unit usage-based
- Lead qualificationYes
- Facts checked20 Sep 2026
Where it wins
- Starts at $3 per consultation on the Pro plan
- Combines phone, web, transcription, scoring, and case research
- Supports Google Meet, Zoom, and unlimited team accounts
Where it doesn't
- No free plan is offered
- Enterprise pricing is custom and volume-based
- The workflow emphasizes intake over booking, routing, or SMS follow-up
Our verdict on Onyx Legal
Onyx Legal is an AI intake agent for plaintiff law firms that want to qualify inquiries and organize consultation outcomes. It supports autonomous intake by phone or web link, as well as attorney-assisted consultations through Google Meet and Zoom. The product transcribes and analyzes conversations, asks adaptive follow-up questions, researches comparable cases, scores matter viability, and presents recommended actions. Firms can then review, accept, pass, or refer matters from a dashboard.
Pricing is built around consultations rather than seats. The Pro plan costs $3 per consultation and includes passive and active intake modes, 24/7 autonomous phone intake, web intake links, comparable case database access, unlimited team accounts, and Google Meet and Zoom integration. Enterprise includes everything in Pro, plus volume-based pricing, custom practice-area training, CRM and legal case-management integrations, a dedicated success manager, and custom SLA and uptime guarantees. There is no free plan, and Enterprise pricing is custom.
The product’s strongest fit is for firms that want intake qualification and matter evaluation tied directly to consultations. Its standout depth comes from combining live transcription, adaptive questioning, comparable-case research, viability scoring, and attorney assistance in one workflow. The dashboard also gives teams a defined path for deciding whether to accept, pass, or refer an inquiry. However, the published workflow centers on intake, analysis, and review rather than scheduling or follow-up automation such as booking, routing, or SMS. Firms paying per consultation and prioritizing plaintiff-matter screening should consider Onyx Legal; firms seeking a broader scheduling and intake-operations platform may prefer an alternative.
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Onyx Legal pricing
All 2 Onyx Legal plans and prices →
Onyx Legal fact sheet
| Free plan | No |
|---|---|
| Paid from | $3/unit usage-based |
| Lead qualification | Yes |
| Matter routing | Not verified |
| Appointment booking | Not verified |
| SMS follow-up | Not verified |
| Case system integrations | Yes |
| Practice-area templates | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: Google Meet, Zoom, CRM systems, Legal case-management systems |
| Pricing | Paid (source) |
| Website | onyxlegal.ai |
| Facts checked | 20 Sep 2026 |
Onyx Legal integrations
Onyx Legal lists 4 integrations on its own site.
- Google Meet
- Zoom
- CRM systems
- Legal case-management systems
Alternatives to Onyx Legal
- ZaydaAffordable AI intake for firms that need broad communication and pipeline tools.9.3
- IntakerA broad legal intake system for firms converting leads across chat, SMS, calls, and more.9.2
- LawmaticsA broad legal intake CRM for firms that need connected workflows beyond lead capture.9.1
See all Onyx Legal alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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