Onyx Legal review
A consultation-priced intake agent for firms that qualify plaintiff matters.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Onyx Legal is an AI intake agent for plaintiff law firms that want to qualify inquiries and organize consultation outcomes. It supports autonomous intake by phone or web link, as well as attorney-assisted consultations through Google Meet and Zoom. The product transcribes and analyzes conversations, asks adaptive follow-up questions, researches comparable cases, scores matter viability, and presents recommended actions. Firms can then review, accept, pass, or refer matters from a dashboard.
Pricing is built around consultations rather than seats. The Pro plan costs $3 per consultation and includes passive and active intake modes, 24/7 autonomous phone intake, web intake links, comparable case database access, unlimited team accounts, and Google Meet and Zoom integration. Enterprise includes everything in Pro, plus volume-based pricing, custom practice-area training, CRM and legal case-management integrations, a dedicated success manager, and custom SLA and uptime guarantees. There is no free plan, and Enterprise pricing is custom.
The product’s strongest fit is for firms that want intake qualification and matter evaluation tied directly to consultations. Its standout depth comes from combining live transcription, adaptive questioning, comparable-case research, viability scoring, and attorney assistance in one workflow. The dashboard also gives teams a defined path for deciding whether to accept, pass, or refer an inquiry. However, the published workflow centers on intake, analysis, and review rather than scheduling or follow-up automation such as booking, routing, or SMS. Firms paying per consultation and prioritizing plaintiff-matter screening should consider Onyx Legal; firms seeking a broader scheduling and intake-operations platform may prefer an alternative.
Onyx Legal pros and cons
- Where it wins
- Starts at $3 per consultation on the Pro plan
- Combines phone, web, transcription, scoring, and case research
- Supports Google Meet, Zoom, and unlimited team accounts
- Where it doesn't
- No free plan is offered
- Enterprise pricing is custom and volume-based
- The workflow emphasizes intake over booking, routing, or SMS follow-up
Onyx Legal fact sheet, pricing and score →
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