Zayda
Zayda: Affordable AI intake for firms that need broad communication and pipeline tools. Ranked #1 of 25 in Legal Intake Software by our editors (9.3/10); pricing: Free plan; best for firms wanting affordable, broad AI intake.
At a glance
- Editor score9.3 / 10
- PricingFree plan
- Best forFirms wanting affordable, broad AI intake
- Free planYes
- Paid from$24/user/mo
- Lead qualificationYes
- Facts checked20 Sep 2026
Where it wins
- Free plan plus $24 monthly Growth tier
- AI intake across email, WhatsApp, SMS and follow-up calls
- 12 practice-area templates with matter pipelines and conflict stages
Where it doesn't
- No case-system integrations
- Focused on intake and relationships, not billing or document assembly
- Advanced governance and support require higher-priced tiers
Our verdict on Zayda
Zayda is a legal CRM for solo practitioners through multi-partner firms that need to capture, qualify and organize new enquiries. It responds across email, WhatsApp and SMS, can place AI follow-up calls, book consultations and route matters through practice-area pipelines. Its legal workflow includes conflict-check stages, client timelines, matter-level permissions and ethical walls. Zayda focuses on intake and client relationships rather than time recording, billing or document assembly.
The published plans show a useful progression. Free provides one pipeline, 250 records, contacts, deals and activities, email and WhatsApp lead response, plus iOS and Android apps. Growth costs $24 per user per month when billed monthly and adds unlimited pipelines, 10,000 records, SMS and AI-call response, consultation summaries for Zoom, Teams and Google Meet, 25 automations, and Slack, Gmail, Calendar and Zapier connections. Team costs $49 per user per month and adds unlimited records, roles, permissions, team visibility, live KPI dashboards, revenue tracking, 100 automations and priority AI call routing. Scale costs $85 per user per month and adds a dedicated onboarding specialist, an open API, custom integrations, multi-team pipeline governance, SLA-backed support and data residency options.
Zayda fits firms that want intake, booking, communications and reporting in one workflow. Its ecosystem includes Gmail, Google Calendar, WhatsApp, Slack, Zoom, Google Meet, Stripe, Zapier, Google Sheets, Calendly, REST API and Custom Webhook connections, with web, iOS, Android and API access. The main boundary is its lack of case-system integrations, so firms needing intake tightly connected to a case-management environment should consider an alternative. Choose Zayda for affordable, AI-assisted intake and matter pipelines; avoid it if billing, document assembly or deeper case-system connectivity is central.
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Zayda pricing
All 4 Zayda plans and prices →
Zayda fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $24/user/mo |
| Lead qualification | Yes |
| Matter routing | Yes |
| Appointment booking | Yes |
| SMS follow-up | Yes |
| Case system integrations | No |
| Practice-area templates | 12 |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Phone |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 60+ integrations: Gmail, Google Calendar, WhatsApp, Slack, Zoom, Google Meet … See all → |
| Pricing | Free plan (source) |
| Website | zayda.io |
| Facts checked | 20 Sep 2026 |
Zayda integrations
Zayda lists 60+ integrations on its own site — the 12 named here are the ones its pages call out.
- Gmail
- Google Calendar
- Slack
- Zoom
- Google Meet
- Stripe
- Zapier
- Google Sheets
- Calendly
- REST API
- Custom Webhook
Alternatives to Zayda
- IntakerA broad legal intake system for firms converting leads across chat, SMS, calls, and more.9.2
- LawmaticsA broad legal intake CRM for firms that need connected workflows beyond lead capture.9.1
- Reflekt LegalA multichannel intake platform for firms that need qualification, routing, and booking.9.0
Zayda vs the competition
- Zayda vs Intaker
- Zayda vs Lawmatics
- Zayda vs Reflekt Legal
- Zayda vs Miranda
- Zayda vs CaseGen
- Zayda vs Lead Docket
Compare Zayda with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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