Zayda vs Intaker

Zayda9.3Visit Intaker9.2Visit

Higher score Zayda #1 in Legal Intake Software 9.3/10 Free plan Free plan✓ 4 of 5 features Visit Zayda

vs

Intaker #2 in Legal Intake Software 9.2/10 Paid ✓ 5 of 5 features Visit Intaker

• Zayda fits best

  Firms wanting affordable, broad AI intake

• Intaker fits best

  Firms needing omnichannel lead conversion

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Side by side

Feature	Zayda 9.3/10 Visit ↗	Intaker 9.2/10 Visit ↗
At a glance
Editor score	9.3	9.2
Ranking	#1 in Legal Intake Software	#2 in Legal Intake Software
Best for	Firms wanting affordable, broad AI intake	Firms needing omnichannel lead conversion
Pricing model	Free plan + paid	Paid
Starting price	$24/user/mo	Not checked yet
Free plan	✓ (best)	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone	Email, Phone, Docs
Integrations	60+ integrations	40+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zayda 4/5 · Intaker 5/5
Lead qualification	✓	✓
Matter routing	✓	✓
Appointment booking	✓	✓
SMS follow-up	✓	✓
Case system integrations	—	✓ (best)
Specs
Practice-area templates	12	Not checked yet
Our review
Pros	Free plan plus $24 monthly Growth tier AI intake across email, WhatsApp, SMS and follow-up calls 12 practice-area templates with matter pipelines and conflict stages	Covers chat, SMS, calls, email, WhatsApp, Meta, and LSA intake Routes leads by case type, availability, or location Connects with Clio, MyCase, Filevine, Salesforce, and more
Cons	No case-system integrations Focused on intake and relationships, not billing or document assembly Advanced governance and support require higher-priced tiers	Paid-service fees vary by usage Broad workflow coverage may exceed simpler intake needs AI agents and automation require process configuration
Our verdict	Zayda is a legal CRM for solo practitioners through multi-partner firms that need to capture, qualify and organize new enquiries. It responds across email, WhatsApp and SMS, can place AI follow-up calls, book consultations and route… Read the review →	Intaker is legal intake and lead-conversion software for law firms that want to capture, qualify, route, and follow up with prospective clients across multiple channels. Its scope includes website chat, SMS, phone, LSA, WhatsApp, and Meta,… Read the review →

Strengths and trade-offs

• Zayda — where it wins

  • Free plan plus $24 monthly Growth tier
  • AI intake across email, WhatsApp, SMS and follow-up calls
  • 12 practice-area templates with matter pipelines and conflict stages

  Where it doesn't

  • No case-system integrations
  • Focused on intake and relationships, not billing or document assembly
  • Advanced governance and support require higher-priced tiers

• Intaker — where it wins

  • Covers chat, SMS, calls, email, WhatsApp, Meta, and LSA intake
  • Routes leads by case type, availability, or location
  • Connects with Clio, MyCase, Filevine, Salesforce, and more

  Where it doesn't

  • Paid-service fees vary by usage
  • Broad workflow coverage may exceed simpler intake needs
  • AI agents and automation require process configuration

• Zayda9.3/10 · Free plan

  Affordable AI intake for firms that need broad communication and pipeline tools.

  Visit ZaydaFull verdict →
• Intaker9.2/10 · Paid

  A broad legal intake system for firms converting leads across chat, SMS, calls, and more.

  Visit IntakerFull verdict →