Okta Customer Identity Cloud
Okta Customer Identity Cloud: A broad enterprise identity platform for large customer-identity programs. Ranked #15 of 27 in Passwordless Authentication Software by our editors (7.6/10); pricing: Free plan · 30-day trial; best for large customer-identity programs.
At a glance
- Editor score7.6 / 10
- PricingFree plan · 30-day trial
- Best forLarge customer-identity programs
- Free planYes
- Paid from$3,000/mo
- Founded2009 · San Francisco, California, USA
- Facts checked20 Sep 2026
Where it wins
- Supports passkeys, biometrics, magic links, email, SMS, and one-time codes
- Combines OIDC, SAML, WS-Federation, directory sync, and provisioning
- Offers customer organizations, APIs, SDKs, roles, and access management
Where it doesn't
- Enterprise base pricing starts at $3,000 per month billed annually
- The free plan is limited to non-production use and 10 active users
- The breadth of features may exceed the needs of smaller applications
Our verdict on Okta Customer Identity Cloud
Okta Customer Identity Cloud is a customer identity and access management platform for consumer applications, B2B SaaS products, and digital services. It supports passwordless authentication through passkeys, biometrics, magic links, email and SMS one-time codes, and push notifications. Teams can also use OIDC-based single sign-on, SAML and WS-Federation federation, user management, authorization, and customizable login experiences across web applications and APIs. Its customer organizations, roles, and access controls make it suited to large programs with varied identity requirements.
Pricing separates experimentation from production deployment. The Integrator Free Plan provides a non-production environment for up to 10 active users, and the trial does not expire. The Enterprise base platform is listed at $3,000 per month when billed annually, providing the foundation for securing customer applications, unlimited OIDC and outbound SAML apps, Okta APIs, and enterprise-grade SLAs. The B2C Suite adds 50 workflows, multi-factor authentication, and single sign-on with unlimited OIN apps. The B2B Suite adds inbound federation, identity governance, and lifecycle management. These tiers give larger organizations a clear path from integration to broader identity operations, but the annual-billed enterprise entry point is substantial.
Integration depth is a central strength. Okta Customer Identity Cloud includes APIs and SDKs, 30+ SDKs and Quickstarts, and Google Workspace Directory Sync for users and groups. Provisioning with attribute mapping supports structured user and group administration, while passkeys and WebAuthn cover biometric authentication. Choose it when one platform must serve passwordless access, enterprise federation, customer organizations, and application integration at scale. Smaller teams with simpler login requirements should consider a narrower product with a lower production starting price.
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Okta Customer Identity Cloud pricing
All 4 Okta Customer Identity Cloud plans and prices →
Okta Customer Identity Cloud fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $3,000/mo |
| Passwordless methods | Passkeys, biometrics, magic links, email OTP, SMS OTP, push notifications |
| Magic links | Yes |
| Biometric login | Yes |
| SAML SSO | Yes |
| OpenID Connect | Yes |
| Directory synchronization | Yes |
| Free trial | 30 days |
| Deployment | Cloud |
| Platforms | Web |
| Support | Community, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Okta APIs, 30+ SDKs and Quickstarts, Google Workspace Directory Sync |
| Pricing | Free plan · 30-day trial (source) |
| Website | auth0.com |
| Facts checked | 20 Sep 2026 |
Okta Customer Identity Cloud integrations
Okta Customer Identity Cloud lists 3 integrations on its own site.
- Okta APIs
- 30+ SDKs and Quickstarts
- Google Workspace Directory Sync
Alternatives to Okta Customer Identity Cloud
- Cisco Duo PasswordlessA broad passwordless suite with strong authentication coverage and a low-cost entry tier.9.3
- Secret Double OctopusA broad hybrid authentication platform for organizations securing users, devices and legacy access.8.9
- Ivanti Passwordless AuthenticationEnterprise passwordless authentication with FIDO2, biometrics, risk policies and desktop login.8.8
See all Okta Customer Identity Cloud alternatives →
Also Ranked In
Okta Customer Identity Cloud is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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